January 2024 by Andrea Hj
Purchased a used XC40 on the 15th Jan 2024 through Agnew Belfast and was very impressed by the professional service every step of the way. Special mentions go to Gary who answered every query quickly and made our whole experience great. A real nice guy. Also to Emma who was very personable. Highly recommend this dealership. 5 stars.
January 2024 by Darren McQueston
Great assistance from all staff at really short notice. I was very embarrassed as my car had a dirty winter coat on and I didn't except the staff to leave it back to me all clean, so thank you!
January 2024 by John Kerr
Appointment made for a tyre check at 1130am - I arrived on time and was told the tyre technician was busy and it would be 20 mins before he was available - I went for a walk and came back an hour later - the tyres still hadn?t been checked - 10 mins later I was told all were fine and told to come back in a month - no specific details were given about tread depth remaining just that the back tyres were ?a bit more worn? than the frontsNot ideal !!
January 2024 by Alan Davis
Booked my vehicle in for its annual service, 1st time with this dealership and have to say the whole experience from start to finish was excellent the level of customer service provided by Adam at the Volvo service desk was exemplary. Knowledgeable, helpful and informative kept on point with everything that was happening. An Asset to this Dealership and would gladly use there services again.
January 2024 by Steve Holman
Very happy with the efficient and professional service. Booked a four hour slot but car serviced and cleaned within two and a half hours.
December 2023 by Damien McAvoy
Thanks to everyone at Volvo today. I needed a new tyre and they were like hens teeth. Fortunately I was able to het one through the dealer in Belfast which was fitted while I was able to work from their premises on Boucher road. Back on the road same day.
December 2023 by Glenn
Friendly efficient staff (Kris) with coffee & biscuits in the service waiting area. I had booked a while you wait service, & it was completed in a reasonable time. My car had also been washed & cleaned inside. I like the new window with a view into the service workshop. I got a phone call & text reminder a couple of days before my service was due which was handy. They even sent a video of my car on the ramp showing the oil being drained & underneath the car. Happy with the service, thank you
December 2023 by William
My XC40 was recalled re a safety issue. On arrival I was greeted by Glenda who was most courteous and professional and got me booked in. I immediately was seen by the service team and my car was in the workshop within minutes. I waited while the work was carried out and when completed my car was returned washed. Credit to all the staff.
November 2023 by Daniel Shneier
Brilliant customer service. Great feedback on the car. Not only will I continue to get my car serviced here, but hopefully in the future I'll purchase a car from here too.
November 2023 by Stuart Kelly
Recently purchased a Volvo Selekt car with 1 year warranty, had some very minor issues which they remediated without fuss. Upfront, efficient, honest, and friendly. Jenna in sales was particularly nice to deal with, no hesitation buying from Agnew again in a couple of years, cannot fault them.
November 2023 by Leslie Johnston
the lady at the service was excellent as was the car service. the car wash could have been better. wheel arches not washed nor inside the guards not power hosed but otherwise very good
November 2023 by Ant Mk
Had to bring my car back under warranty for an annoying noise behind the dash. Appointment made easily and on the day dealt with Chris and it was all effortless. I was kept up to date with the repair process and advised as soon as it was complete. Picked up my repaired and washed car soon after
November 2023 by David Ramsay
I arranged a service with Agnew's for my Volvo estate which was done with their usual good efficiency. A previous diagnosed fault was included with the service work, an additional part was required on the day. This was ordered & installed the next day with all work completed that afternoon. Customer service did their best to keep within agreed quote although the extra part did "up" the bill a bit more than I expected.Vehicle driving well.
November 2023 by John Parker
I dropped my XC60 off for a major service first thing yesterday morning. I appreciated being attended to promptly by service reception. I also appreciated the subsequent contact offering to attend to two unscheduled items during the visit. Despite these additional tasks, it was particularly helpful that the vehicle was available just after lunch. The wash and vac team finished the visit off by doing an excellent job.
October 2023 by marylouise mc closkey
Wonderful service. The staff couldn?t have been friendlier or more helpful getting my car fixed and back on the road. Special shout out to Michael Coome who was quick enough with the tyre gun thing to join an f1 pit crew. 10/10 would recommend this garage to a friend
