January 2024 by Urbire Exploration
Always a joy to go to halfords, great staff, and great prices. Makes Keeping 2 30 year old cars alive on the road alot easier
December 2023 by HJ Ellison
Good range of products for motorists and cyclists. Also fitting service for car accessories.
December 2023 by Chris Lesser
Somebody really needs to get a grip on this store. The only thing I wanted was a bulb and there was only one left on the shelf, but the packet had been opened. Ok, it happens, but my problems had only just started. The store was quite busy and when I reached the till, I found myself in a queue of approximately nine people. I waited along with everybody else and in front of me was a girl who had ordered a car battery, which she had ordered on line. The lad behind the counter went off to get the battery, came back with it and she paid. She then said ?can you fit it for me?? He acknowledged her request and disappeared with the girl and the battery, leaving us all standing there.Somebody else then came behind the counter and opened another till and asked us all to form another queue at that till, which we all did. I was then third in the new queue. In front of me was a man who was purchasing some windscreen wipers and after he had paid for them, ( yes, you guessed it ) exactly the same thing happened. The sales person and the customer disappeared outside with the windscreen wipers, leaving us all standing around for a second time.Now I?m quite patient as a rule, until somebody starts taking the mickey that is. I ended up throwing my bulb in the already opened packet, on to the counter and walked out.My advice to Halfords would be??. Employ fitters and sales staff. Don?t try to have one member of staff doubling up as both. It only ends up in absolute chaos, as happened today. Not impressed Halfords ! Very poor.
December 2023 by luke wilkinson
Bad customer service one of the staff has a real attitude problem. Got them to check my break lights told me they were fine, drove for 3 days and turns out that not one of My break lights were working. Dangerous to say the least.Best to avoid
November 2023 by Michael Johnston
Checked online item in stock - store could not find it - 2nd time this has happened - suggest they sort out their stock management
October 2023 by James Mitchell
I?m an older man and the guys can?t do enough for me. I?ve a bike that I bought 9 months ago and took out a service contract.. worth every penny. From the boss down, all the staff are so happy and helpful. Young Adam in particular must get a mention as he?s so good in every way. Thanks guys. Tom.
October 2023 by Soyale Clothing
Was in recently when 2 girls came in having trouble with their car. Overheard them ask if anyone would be able to help to try and get it fixed enough to get home, it was something very simple. Guys on the desk refused to help them and were quite rude to them in the manner and tone. I purchased my stuff and left and by the time I?d got out to my own car, it looked like a young fella and an older gentleman came to their rescue and were more than willing to try and get them home. Shocking customer service. First time I?d been in that store and it will most certainly be the last time. Hope they made it back to wherever they needed to be. I usually go to a different store where they?d do anything to try and help a person in a situation but clearly that doesn?t happen in all stores, certainly not Bangor.
October 2023 by Robert Thompson
Friendly staff Changed a dipped head light bulb for me in a Cmax in an emergency Expensive
August 2023 by MEGAN B
Went in for engine oil, didn?t know which one, Graham looked it up for me, gave recommendations etc and was just generally very nice. Good service deserves recognition ?? thank you Graham
August 2023 by Col B
Massive thanks to Gary in Halfords Bangor, Co Down NI. My son damaged his bike, Gary got it back on the road for him straight away. Fantastic customer service from start to finish, my son is delighted he can be out with his mates!. Thanks again Gary, I?d recommend Halfords for excellent cycle repair ????
July 2023 by Darren Gladwell
Rear brake light went out as I was heading home, popped into Halfords and they replaced the bulb straight away despite the weather being absolutely horrendous. 1st class service and I would definitely recommend
July 2023 by Sophie Tattersall
Great service from these guys! Had to book in for a an MOT last minute - they were able to get my car in quickly - and even when there was a bit of a mix up with the appt they still got it straight in and sorted within the hour. THANK YOU!
July 2023 by steve dempster
Good customer serviceStaff member listened and gave his own thoughts without putting any pressure on purchasingMade it a pleasant visit
July 2023 by John Kelly
Both John and Paul were excellent from a customer service point of view. I explained the difficulties I had getting a bike and then a repair. The issue was dealt with quickly, I got a phonecall as requested and John was very attentive when I called in store.
June 2023 by Margaret Mullen
Very Positive experience.. William was friendly efficient and very helpful when I called to Screen wash refilled.Thank you William ?
