March 2024 by Manish Harish
Enquired about a rental, completed application form then nothing, ghosted from the outset. Avoid this one, the reviews would suggest that this is normal conduct. Very poor.
August 2023 by Vania McElroy
The most impolite estate agent ever
August 2023 by Plesis Lacis
Very rude and impolite.
July 2023 by Brian Smyth
I am truly sorry I can't give zero stars.Heather started off quite nice, and came across as helpful, boy did that change.When the bank requested specialist surveys, she tried to talk us out of them, got very nasty, and accused us of lying.She rang our mortgage broker and ranted at him for 15 minutes about their practice and us.Nothing made me happier than withdrawing our offer and knowing we would not have any more dealings with her.
November 2022 by daniel carmichael
Verygood
November 2022 by jewels O
Very unprofessional.
November 2022 by JD
When I decided to sell my house I had only one person in mind & that was Heather @ The Estate Angel. Within 24hrs Heather had been down to my house, taken the pictures & uploaded a fantastic description of my home. My house was sale agreed in just 5 days & that was purely down to the professionalism of Heather & how she got my house out there in a very congested market. Honestly, if it was any other estate agent then my house would not have sold so fast. I was kept up to date throughout the process & my queries were answered quickly, absolutely nothing was any hassle. Thank you Heather, your very much appreciated.
November 2022 by Anne McNeill
An excellent service marketing & presenting my property exactly as I had hoped for, then arranging quality viewings and finally overseeing the signing of the tenants agreement. Heather who has a vast knowledge and experience in the property business was supportive, available and attentive throughout. I cannot thank her enough and have no hesitation in highly recommending The Estate Angel.
November 2022 by Heather Hayes-smith
The Estate Angel Heather was my angel she looked after my every whim showing me houses I was interested in and finally thanks to Heather I ?will have my new home completion date "17th June 2022" Johny the seller is a brilliant young guy and has been most helpful with this roller coaster ride I have been on. Many thanks
November 2022 by Sara Bednarek
Heather is the most dishonest and unprofessional person i have ever met. Rented a house from her and upon rental i have informed her that when i was away there would be pets staying at the house for 2 nights. She said upon rental that that was okay and that its no problem at all. To my surprise she didnt inform the landlord who was not happy about the pets staying. When confronted about it she lied and denied thre ever even being any talk about pets. Funny as the one requirement we had was the pets baing allowed to stay at the property short term or we wouldnt have taken on the rental. She will do anything to take commission and does not care about the landlords or the tennants. Wouldnt reccomend the estate angel ballymoney to anyone.UpdateHealther is now breaking the law telling me that i have to be out of the house tomorrow even though the law clearly states 12 weeks.When rang the office and asked to speak to her she told me her solicitor told her that 12 weeks is not true ( i got advice from citizens advice) clearly another lie. ? she was so nasty on the phone and i had to ring people that deal with agencies like the estate angel ballymoney.Please save yourself the hassle and dont go to her you will have nothing but troubleFast forward to move out date. Heather wouldnt even come and get the keys to the house she got me to post them through letter box after ignoring me for 10 days straight.She then said that I have damaged the house which is again her making up liesI have took the video to as proof that the house was left in better condition that I got it in.The owner of the house has also decided to try and add and write to me on Facebook. Unacceptable and unprofessionalAbsolute disgrace
November 2022 by mavis SLOAN
Heather ask my sister if she could afford to buy the house in question, checking up on her with solicitors and even though my sister was prepared to bid more, Heather sold house to other bidder, unbelievable arrogance, definitely would not recommend this person to buy or sell a house
November 2021 by Karen D
Doesn't reply to messages, never accepts pets even properties that have sheds and lots of space, another estate agents that make it hard for people trying to rent
November 2021 by Jock McDonald
Amazing professional yet friendly service, couldn't do enough for us during our house sale. Excellent competitive price and solved issues when other estate agent would expect you to sort yourself. Top marks service couldn't recommend highly enough.
November 2021 by James gaston
Travelled one hour to look at a property to be told the property wasn't mortgagable the minute we met the agent. It could have been advertised accordingly as cash buyers only or at least gave me a hint when I called to arrange the viewing.
November 2020 by Joy Nicholl
Heather and lisa are just amazing friendly girls make everything so easy would highly recommend
