December 2023 by brian burns
Very very slow
June 2023 by Dave C
Coffee never hot enough and pretty weak
April 2023 by Jill Jack
Hot & wet coffee as it should be. Definitely need more gluten free options
April 2023 by Jojo McAlonan
Hot & wet coffee as it should be. Definitely need more gluten free options
March 2023 by Pablo McNeill
Overrated Tap Water
October 2022 by Anne McErlain
Cafe dirty and manager unhelpful and rude to customers, and also witnessed her rudeness towards a member of staff.
October 2022 by Diane W
I have genuinely never been so disgusted by a Starbucks. 4 people work, one who was a manager, and the place was a mess. It wasnt even busy. The tables were all dirty with used cups and food debris trampled into the floor. I told the girl my table needed to be cleaned and I asked for a cloth - she gave me a dry cloth. I then said that the table was dirty and would need spray -SHE HANDED ME THE SPRAY BOTTLE AND SAID THANK YOU!!!!!!! Let's get it straight - I'm a customer, I didnt get paid to clean the table because it's YOUR JOB!!! I went down past the window about half an hour later and there were 2 people sat at my table WITH OUR OLD CUPS!!!! What a lazy bunch of slobs!
September 2022 by Phoebe R
I ordered a cookies and Cream frappucino with extra caramel drizzle and the store delivered! The drink looked and tastes fantastic!I do enjoy how each store writes out my name and get a good laugh out of it each time!Today i was: "PhoebW"
September 2022 by Conor M
I guess the brand has decided to call a small a 'tall' as so they can try and justify their rip off prices.
June 2022 by Cat
Ordered a drink off the website over and hour before closing and fair hill is now closed so I assume I won?t be getting my order and I also can?t refund it (:
January 2022 by Rachel Irwin
Bad coffee, bad desert, dirty. Starbucks is also too political and has terriblemorals....just sell coffee maybe.
January 2022 by Bernadine Lxxx
A warm cozy experience appealing to the senses but there is now lots of competition on the high street..
December 2021 by Rachel Zats
Not impressed with the covid hygiene at the Ballymena shop, dirty tables and too many people entering without masks and not being challenged by staff, until this is sorted I will not be coming here again.
October 2021 by Philip Bloomfield
Wasnt impressed with the coffee or cleanliness of the shop, dirty tables etc, won't rush back
August 2021 by hannahgI6839XQ
The young worker behind the till, I believe her name was Pam, was absolutely outstanding. The best customer service I?ve ever seen in any shop. She stood with an amazing smile, listened to her customers and gave excellent service. She caught my eye due to her professionalism and outstanding customer service. 10/10