December 2023 by Alan Winton
Who can the working man collect his mail. It?s a joke and wee pay thought our taxes for this ???? Joke of a service
October 2023 by washfix1
Unfortunately the place is badly run down
January 2023 by Alison Esler
Bloody Disgrace 3rd January Christmas Card Arrives Dated 12th December First Class Stamp Its a disgrace With a First Class Stamp took Three Weeks from England Time they Dropped the Royal Standard Not Fit to be Royal Mail
December 2022 by Mark Chambers
My 1pm guarantee is past I guess I have to wait till they come off strike its a disaster
July 2022 by Peter C
Regularly deliver international postcards to the senders address in Ballymena and not the international destination. It's using the Royal Mail printed labels so no real excuse for being so incompetent
June 2022 by Steven Jarvis
Post parcels and logistics
April 2022 by Liz Mcnabney
Appalling service. Have not received urgent mail in almost one week Tried to ring to check where it is and got answering service still quoting covid as the excuse. Need to replace Royal Mail asap as not far from acceptable standard !!!!!!!!!!!!
December 2020 by David Mckee
Tried to collect a parcel one hour after missing delivery, the guy in the office ignored me and would not open the door so I could not get my parcel that I paid £10 for next day delivery.When I went round the back to see why he wouldn?t open the door, he then appeared and said it was all lock up with the alarm now on, I asked why he ignored me and wouldn?t open the door he started to shout at me and tell me they were closed. I had to walk away as I?m not used to being shouted at when I trying to collect a parcel. Awkward and angry staff member needs to be reported as he is not helping anyone but him self
November 2020 by John Carter
My mail has been put on "retention" due to a request they've received to not deliver mail to my address. No request has been made by me so stop doing this and just deliver my mail.This has just happened again with a Special Delivery Next Day Guaranteed by 1pm. Sat in all day and its been put on retention. Complaints department not helpful. Should start to call this service "Slow Delivery in a Few Days Maybe by 1pm" instead.
November 2017 by s3k4t0r
Place where to go to pickup parcel if I where not at home
November 2008 by Qype User (review?)
If your postie hasn't been able to deliver something to you and has left a card saying to collect at delivery office, then this is the place to head. A small public room, nothing fancy, with a counter from where you hand over your card to enable you to collect your package. If no one there, ring the bell for service (you may have to wait for somenone to come over to the counter to deal with you!). On road parking, usually spaces, outside, but it is a narrow, dead end road, so can be a bit akward to turn in unless you turn immediately in front of the gates to the sorting office (and run the risk of annoying postvans trying to enter/exit).