March 2024 by Hyperface 5
Usually go in here but last service was awful was getting shoes for my son was told it would fit and it didn?t waste of nearly 50 pounds I won?t be back! Horrible customer service
February 2024 by Kelvin m
Good range of footwear, slippers etc. Good customer service
November 2023 by Jean Reid
I want to say a BIG thank you to Karen in ladies shoes. She was excellent in helping me get a pair of shoes for my mother who couldn?t attend. Her knowledge and patience were very much appreciated.
October 2023 by Ibrick Tampel
Great selection. Friendly staff
August 2023 by louise hartley
Very disappointed took my children to get there school shoes the selection was very poor nothing new.The girl sorting us out had no interest in helping us. I asked was there any new shoes she said just what i see. She measured my son then asked what would he like bought out i said what is there. So she bought out just two pairs one was the same as he had the year before and the other he didn't like i felt like for a big shoe shop the selection was very poor. She left us to it and was standing behind the deck with her friend, i had to ask her to check his feet plus ask her to measure my daughter which was the same thing two pairs of shoes the ones she had last year and another exactly the same style. We got my son his which he had last year which was disappointing he couldn' t pick something else. Always got my school shoes hear but will be looking else wearStaff training neededPlus shop needs updating
July 2023 by Claire O'Neill
We had a lovely experience with Emma helping my two boys to get measured and find shoes that fitted. The other staff were very helpful in directing us to the lift to get the pram upstairs. The baby changing room was great!
July 2023 by L Crawford
Took my 2 children in to get their school shoes this morning. I was the only customer in the children?s department, got a trainee/ new girl who tried her best to sort us out but as she was new she was muddling up the girls sizes and bringing wrong shoes out etc. there was staff at the till just stood there chatting didn?t offer to take 1 child to help sort when there was no other customers in the shop, it would of been helpful to help us out when the new girl was struggling.When 1 child was measured she?s down a whole size from what the same shoe shop measured her last year so either last year was wrong or this year! Your paying and trusting these staff for a shoe fitting service which isn?t being carried out correctly.Ended up not getting any shoes as there was no stock available in both girls sizes. I asked the girl why this was, her response shrugged shoulders didn?t offer to even go find out when and if a delivery be due in again before schools are back.I asked for the manager David on my way out to make him aware of my experience.Won?t be back!
June 2023 by Frank Bennett
Really nice cafe in McKillen's, great food staff very friendly , good portions just love the apple tart and custard,had 2 helpings so good, will be back again thank you.
December 2022 by Steven Hunter
Called into the restaurant today. Extremely disappointed..they need. A major overhaul of it. It felt like I was having dinner in a care home....tables and lights that have not been replaced in years and no atmosphere. The selection of food was appalling...the Christmas dinner was like something you would get in hospital..The turkey was oozing water for some reason...the veggies were not in any way fresh and I am unsure what potatos were used as the mash was tasteless..I was also charged a ridiculous £6.50 for two sausage rolls and a small splattering of salad. The coffee was not Great.. seriously.. so many great places now in Ballymena to eat. You need to fix this or you will unlikely survive as a restaurant.
December 2022 by Diane Boyd
Went here with my sisters for a shopping day and one got a lovely pair of boots and the staff was very helpful
November 2022 by Gareth
Well presented shop. Lots of options regarding shoes in the men's department, can't speak for the women's or children's ranges as those were not being shopped for when visited. Staff were friendly and welcoming. Would certainly include this store on the list of options when next in the market for footwear and have no hesitation returning in the future.
August 2022 by Caroline Turley
We had fantastic customer service from a truly lovely lady called Heather Robinson in the ladies shoe department. She was so courteous and professional and is such a credit to the company. However we also experienced an extremely rude male member of staff on the same floor - they way he spoke to our sales assistant was embarrassing and uncalled for. I hope you can work with this gentleman to improve how he treats his colleagues but also how he conducts himself in front of customers.
August 2022 by Jim Hanna
Not enough staff and the ones who were there weren't interested. We left and went to Wallace, excellent service there.
August 2022 by Kathleen McKay
Great selection of shoes, sandals etc. Very friendly staff
July 2022 by Gareth Colquhoun
Well presented shop. Lots of options regarding shoes in the men's department, can't speak for the women's or children's ranges as those were not being shopped for when visited. Staff were friendly and welcoming. Would certainly include this store on the list of options when next in the market for footwear and have no hesitation returning in the future.
