November 2023 by Richard Willighan
Quick and professional service lost a star due the hard sell of Internet and product insurance.
October 2023 by joe the geezer (Joe the Geezer)
This shop is awful. I went there on Friday past and they had very little stock. I was planning to buy a PC but no staff came near me and they had a choice of 2 computers which were absolute rubbish anyway. You cannot call a PC a gaming PC with 8gb of ram. Even the TVs were in short supply. Anything else they had was double or even treble the price of everywhere else. Currys has went badly downhill.
September 2023 by Richard Fleck
Took out a new phone contract, very helpful staff and nothing was any trouble.
August 2023 by Alvin Pierce
Friendly, efficient member if staff. Helpful knowledgeable without being pushy. Great choice of products, range of prices...we were well pleased
August 2023 by Lauren Hardman
I went to currys ballymena on Sunday 30th july with my tefal iron bought via click and collect in june. The iron was leaking water and had been for about a week (quite a large amount). It was only 6 weeks old when I took it to store. The sales guy took the iron from me, filled out some paperwork and informed me the iron was to be sent to Cork for repair, I questioned why an item of value £44.99 was being sent to Cork but he explained that was the process, that it was super quick and would be back the same week, I again asked for confirmation on this and he said yes and that I would be contacted when it was ready for collect. Two weeks had passed with no contact and no use of an iron.. so I took another trip to currys ballymena. I met with a sales girl who asked me to go to the back of the shop to the repair section and she would send down the sales guy whom had been dealing with me. I stood for at least 15 minutes watching whilst the team continued to serve at the till at the front. Eventually the sales guy came down and started to look for paper work in a file, which he couldn't find and didnt locate. He went off to check two stores and couldn't find my iron. He suggested his colleague on the Monday 31st July had logged the repair with tefal and couldn't find any paperwork. He did however print the receipt which showed I had left the iron off once again took my contact details and advised I would be called on the Monday. Its now Friday and no call. He suggested on sunday that he was aware Tefal had been having delays but only two weeks before he was promising my iron would make a round trip to cork in only a few days ! Whilst I appreciate it is not directly the sales guys fault, the level of customer service has been very poor, continues to be poor and I am still without an iron.
August 2023 by Cat Norton
James (ballymena store) was amazing and helped us use all our gift cards. He was so helpful and kind and is a credit to the store.
August 2023 by Leighton McMurtrie
Fantastic experience, James was l attentive as soon as we walked into the store. Very knowledgeable about the products , and gave a very fair assessment of the best deals avaliable. Thanks James great buying experience!
August 2023 by Matthew McRandal
Paid £179 for an item to be collected on Saturday. Now Tuesday, nearly a full week after I placed the order. Still no sign of the order, terrible customer service all round from Curry?s. Nobody seems to have a clue what?s going on
May 2023 by John Brogan
Ordered two computers. Not in stock, so ordered and shipped to a home address.One computer was the wrong item.Call customer service.?7 to 21 days while a case is opened and reviewed, with no alternative path of action? instead of a direct exchange or refund. Again, THEY SENT THE WRONG ITEM!Pathetic customer service. If anyone from Curry?s Ballymena wishes to rectify this asap, I?d be very happy to engage. Otherwise, I?d never walk into the place again.
May 2023 by George J Keyes
They had not updated their item labels on the computer price items, and had to spend some time checking with their manager.
April 2023 by Zara
I am a very satisfied customer whenever I am in need for a new laptop or phone. Currys is always my top reccomenned the staff is extremely helpful and are very easy to talk to. They don't rush you on what you are looking for they make time for you. I went to Currys a while ago back to purchase a IPhone 13 after my old phone had finally retired, needless to say that they were top of the tech and great customer service. If you are in need of anything new tech I would recommend this Currys extremely helpful staff.
April 2023 by hardcore Chrissy
Good staff very helpful lots of products and a lit of knowledge easy parking by and accessibility
March 2023 by Ciaran Rooney
2 members off staff totally should not be dealing with the public
March 2023 by Ryan Nicol
Great quality stuff and really friendly and helpful staff.
March 2023 by David McCabe
Was there for new TV the sales man was very helpful & showed me the one that was right for us. I also got to ask for help with a new printer that I brought on line, I was unable to set it up & they helped me with a printout of how to do it. I would say they were super helpful.
