January 2024 by Hyperface 5
Great customer service
January 2024 by Sylvia Woods
We are giving Argos in ballymena no stars as they don?t deserve it. Me and mummy went in to get a new tv as u see by the picture now we are extremely angry as the tv does not work it didn?t work the voices where way ahead of the mouths and the picture froze now it actually got to the point that u had to turn it off and on and even then it still didn?t work u missed the program u wanted to watch. So we took it back to the shop and we had to see the manager and they plugged it in under the counter and said it was fine even though they did not see a picture they claim that it was the WiFi even though it had nothing to do with it and the manager said ? oh it?s the WiFi causing the problem ? again words directly from her own mouth but they did not even help they just sent it back with us we told them it didn?t work and it was faulty they did not take our word for it and made a point of checking it even though there was no pictures and said no signal ? oh it?s not the tv its fine ? and that was the words from the manager herself. They had to check our word for it even though we were right where they help others and not put them through the same protocol it seems they help certain people but not others. Other people can get it replaced without hassle or issues as long as everything is in the box like we had. So they turned round packed the tv and all up and sent it back with us and we are still dealing with this issue that is STILL no better than the start of the issue the thing of it is that it cost £279.00 on the dot and yet we are still expected to pay the money for a faulty useless tv that doesn?t work and is no use another thing the manger said was ? if u get the better WiFi and it still doesn?t work then take a video of it and bring the tv back and show us the video that u recorded and we will see what can be done ? again making out we were seeing things. Had us leaving with as the old saying goes a flea in our earNot helpful at allIt is stupid that we are having to waste money which is ill afforded but they will not take any responsibility for the tv or anything else just expect payments. We are extremely disappointed and angryTo anyone thinking of going to Argos I we would strongly recommend u don?t waste ur time, energy or money I would seriously think twice before hand
December 2023 by Peter Martin
The manager was simply outstanding helping us to use those daft one4all vouchers. Her patience was outstanding and she remained friendly and helpful whilst under the weight of Christmas queues and pressure. We had tried to spend the vouchers in M&S and the staff were very unhelpful. I rarely shop in Argos but after today would be happy to rethink.
December 2023 by Gemma Porter-Bustard
Rubbish customer service by manger.Do not shop here! Use a different argosI fully understand GDPR, so I completely understand not being able to pick up a order from argos not in my name, but following GDPR I there for should also not be able to cancel z order. Which manager in Ballymena did before I even lift the car park. No customer service skills what so ever. Manger did not even defuse situation or give other options.Straight out cancelled order with out even trying to help.Keep in mind I was picking up an order that wasn't in my name, which I was told I could not pick up without an argos card or I'd (fair enough) but I was able to cancel z order without id or argos card. Doesn't really make sense.Love to hear from you
December 2023 by Kacper M
Bad customer service and website is not updated
November 2023 by Michael Wray
Useless bloody shop ever since went into sainsburys slow as hell and staff work in another blooming millennium they that slow
September 2023 by Metamorphosis 04
Excellent service from the young lady in Argos i think her name was Aimee ?
September 2023 by _BRZNDXN _
Excellent service from the young lady in Argos i think her name was Aimee ?
July 2023 by Jack Bailey
The worst service and I tried to get a wiredliss microphone never shopping here again
June 2023 by Roy McClean
Used to be a great store. It is now useless. All must now be ordered on computer. No catalogues so how does a consumer know what they, like all good stores, know what they are selling without spending hours on the computer.
June 2023 by Emma Scullion
My mum was in buying a tv by herself and was offered no help to take the tv out to her car and her a 60 year old woman absolute disgrace
January 2023 by Me To you
A Female member of staff was quite blunt, this is not good for business.
December 2022 by StoreIT NI
Two days before Christmas day & only 2 staff as on plus the queue was long as of short staffed. Finally made it to the checkout. A member of staff named Noel did his best to help even under pressure. Noel was Friendly, polite and made sure the everything was complete in good time. Thanks again.
November 2022 by Isaac Ferguson
A Female member of staff was quite blunt, this is not good for business.
August 2021 by Gerard Kelly
Unhelpful staff. Left to carry heavy item . Asked for assistance to bring items to car but was told to get trolley which was some distance away and the main item would not fit in a trolley. Was left to drag the items through Sainsburys. Bought similar item in Cookstown stores ,there staff extremely helpful. Offered to help carry item to car without being asked.
