September 2025 by Shauna McIlhennon
Very rude member of staff. Nowhere on website does it say by appointment only just to look at bridesmaids dresses. Called in and were treated like we were trying to rob the place. Won't be back
September 2025 by Kirsty Henry
? Extremely Disappointed with the Wedding Centre, Randalstown ?
What should have been a special and exciting experience choosing wedding suits turned into an absolute nightmare.
We purchased four suits and hired three. Two of the hired suits arrived with missing buttons, which meant that on the morning of our wedding we were sewing them back on in a panic.
But the worst issue by far was with our eldest son?s suit. From our very first visit, we explained that he struggles with confidence. He is also autistic, and all we wanted was for him to feel comfortable and happy. We made it clear?over and over?that we didn?t care how much alterations cost, as long as they were done properly.
Despite being measured twice, we were made to feel like an inconvenience at the earlier appointments, told it was ?too soon? for him to be measured or have a suit ordered. When they finally did measure him?after constant chasing and phone calls?we later found out they had forgotten to send his suit to the seamstress. This led to a rushed 30-second fitting just before she went on holiday, which was hands down the most uncomfortable experience we?ve ever had. The seamstress was rude, dismissive, and barely spent five seconds measuring our son.
We still paid £110 for alterations without complaint, trusting his suit would fit. But when he finally tried it on, it was a disaster. The waistcoat was so enormous you could have fit two of him inside it. Two days before the wedding, we contacted the Wedding Centre in desperation, only to be told nothing could be done because the seamstress was on holiday. Our only ?options? were to somehow find our own seamstress (impossible with no time left) or use safety pins. On our wedding day, our son had to be pinned into his suit. ?
He was devastated. Heartbroken. And we were left trying to answer his painful questions about why his suit didn?t fit, and why he didn?t look as smart as his brother.
When we returned the suits, staff admitted it was unacceptable after seeing how our son had been pinned into his waistcoat. His trousers were also ruined because the legs were far too long. But management was ?not available.? After weeks of chasing, we were told we?d only get £90 back instead of the £110 we paid?despite promises made to us by staff and even the manager before the wedding. Still, no resolution has been offered regarding the faulty rented suits.
This whole experience caused us stress and heartbreak during what should have been one of the happiest times of our lives. Instead of joyful memories, we?re left with bitter disappointment.
Brides, grooms, and families?please think twice before trusting the Wedding Centre in Randalstown with your special day, especially if you have a child with additional needs who isn?t a standard size.
June 2025 by Katie Harlow
The team at the wedding centre have been fabulous throughout our wedding process! Shout out and big thank you to Hugo who drove us in the Rolls Royce on the big day, I am very much a punctual bride and he kept us right the whole morning! The car itself was so comfortable and spacious, meeting all our needs!
Also Lee and the team at the suit shop for helping dress our Groom and Groomsmen. The suits were perfect! We have had a few experiences with suit hire where there has been some last minute scramble to get things right, but we had ours a full week before the wedding to check everything was perfect, and they were!
April 2025 by Shirley Alcorn
Was over this evening got sorted with mother of the bride outfit and another dress for another occasion would like to thank karen for her patience and help with me she went out of her way for us thankyou so much
February 2025 by Brookcottagebooks JB Johnston
Found a lovely mother of the bride dress yesterday at The Wedding Centre. Such a nice atmosphere in the shop. All dresses displayed according to colour which made the whole process so easy. The sales assistant (called Karen I think) was so lovely. She wasn?t pushy at all, was very helpful & allowed me time to go away & have a think about the dress. First rate service. Would highly recommended. A great experience.
January 2025 by GABRIELLA MARANCSIK
The Lady's in the shop very kind and helpful,i highly recommend this place,the dresses nice quality and many colours have.
November 2024 by Karl Yeates
Sorry for the late review but Travis & Lee were absolutely fantastic and couldn?t do enough for our wedding. The suits were great and if there was any problems Lee sorted them quickly and professionally. Lee is a real credit to The Wedding Centre. And the Rolls Royce for my car to the wedding was fantastic, a great experience. Thanks again Travis ??????????
October 2024 by Noel Maguire
We have been using Travis and Julieanns business for more years than I care to remember. Weddings, formals, more weddings more formals, casual wear and shoes and boots, they never fail to please. This year we have had the pleasure of using their business once more for our daughters wedding dress. For suits, rental or purchase, wedding dresses, mother of the bride, bridesmaid and more, these guys are hard to pass!
September 2024 by John McNamara
Brian has been spot on through out, helped me pick out my suits, advised on ties and accessories and has been really helpful with measurements for my groomsparty, many of which live over in England
July 2024 by Clare Torrie
Today I met Karen ? she found my perfect dress for a wedding at short notice. Karen listened to my concerns regarding style, colour and took everything on board. She picked out a dress and instantly I knew it was the one. Thank you Karen I can?t wait to wear it xx
November 2022 by Josh Johnston
These guys are amazing. This place offers anything you could need for your wedding. Travis and Julie-Ann couldn't have done any more for us and you won't meet nicer people! They went well out of their way to help make our big day special. If you're getting married you need to call and check this place out!
April 2022 by Julie Mcneill
My mum and I were here on Friday and the lady who dealt with us couldn't have done enough for us. My mum got a beautiful outfit for her grand daughters wedding I spotted a few dresses myself.so could be back.Highly recommend this place for wedding outfits.Thnx Julie Portadown.
March 2022 by Declan Okane
Great service and suits as always, will be back again soon. Thanks
December 2011 by A Google User
Thank you so much for everything you did for us on the day. You are all so special and the whole Wedding Centre set up is fantastic. We thank you for being so professional. There cars, flower, bridal, suits and photographer all top notch!!!
