March 2024 by Sanila Sunny
Their official page states opened for 8-20,12-2 pm and 4-7 pm but when you go there it's not the case.Its only opened for 8-10 that's the office hours.They wouldn't even try and ring the mobile number provided .very poor service.covid is long gone but still no changes to service hours.
February 2024 by Tugay ARSLAN
Worst place. They only work 2 hours a day. They deliver parcels to wrong places. Their postman so lazy that when they go to wrong address they don't try finding correct address they just mark item incorrect address and send back all the way back to abroad. Then they claim label was damaged on all 5 parcels ? Yes all 5 parcels are damaged I believe you liar and dishonest people! Unfortunately we are stuck with you!
January 2024 by grazvydas sadauskas
working hours its a joke
October 2023 by Darren Patterson
Opening times are stupid and of no use if you work. I start work at 7am so if i miss a delivery i cant go and get it. This should be open in evenings aswell. So much for helping public thats a joke. One of the staff on front desk goes out of his way to be as awkward as he can be....unhelpful wee git
August 2023 by Adam X
Very friendly and helpful staff. Royal Mail at its finest ?
June 2023 by Jillian Casley
Great call centre staff, couldn't do enough for me as I had to redirect my deliveries as my neighbour opposite was stealing them. So only out of pocket about £170. It would of been well over another £300 if I didn't get the help from the Royal Mail and my first grandchild thanks them too as he has most of the stuff I ordered him. Big Thank You for your extremely helpful employees!! ??
June 2023 by Janice Talbot
My parcel was sent to the wrong address. The tracking said it was delivered on the 18th of May. I checked it & the photo showed my package sticking out of the letter box. Not only as it went to the wrong address. The Postman couldn't be bothered putting it in the letter box properly. Then he's the cheek to take a photo of proof of postage. Absolute joke. Been trying to get through to Royal Mail & have failed several times. This service is disgraceful. No thanks to the Postman who couldn't be bothered to do his job properly. I'm now out of pocket. Not acceptable! ??
June 2023 by Amy B
Phone number doesn't connect and they have my parcel in their office for over a week now. It was scheduled for re-delivery... not a great experience :(
April 2023 by Dovydas Butkevi?ius
Just got email that couldn't leave my delivery...I was sleeping in my bed, I didn't knew that I must wait near my gates like a dog for post man...next time try to open gates...for that you need use hand and brain cells... Or leave to neighbors would be also genius move.Have a nice day
April 2023 by Thomas curlett
Went to pickup parcel at 09.30 and it was closed. Online it states open from 8am
March 2023 by Joe Carey
I had a parcel collected and got a text 3 hours later to say they hadn't picked it up. I queried it and the staff member gave information which was consistently wrong and rudely delivered. Advised o call "tomorrow at 8am, I had a 45 minute wait to see the manager who told me he had no idea where the parcel was. A simple "no-worries" service which was poor and badly delivered. No-one knows where it is, to this day, including the person for whom it was a Christmas gift. Never again
February 2023 by Conor Gourley
Still waiting on a parcel sent a month ago sent an email and 6 days later got a reply saying sorry we can't help when my item says it's in the delivery office
November 2022 by chef inavan1
Only open half-ish days , this info I could not find on the message they left in my post box telling me to collect my package, subsequently it took 2 trips to obtain the package as 2.45pm (normal business hours) they were closed
September 2022 by Nora White sides of course the UK
Very disappointed had to wait 15mins before someone came to c us
August 2022 by Caroline and lawrence mccann
Check revised opening hours . Staff friendly and very helpful
