March 2024 by Bee S
Would give below 1 star if I could. Absolutely the worst not just unprofessional but also rude, disrespectful and cheats vulnerable people. Raised issues to their director Lianne Woodhead who is even worse and a liar and manipulates what is said.Constant lies, fake invoices made to claim extra money. Blamed the tenant for rent not paid when the tenant had paid. Absolute frauds with no respect or work ethic and when points raised just cuts the phone and then shirks their responsibilities. Would highly advise to avoid and take business elsewhere. Not just unprofessional but horrible people.Added following response from them. I tried to complain via their procedures and was met with Lianne who would cut the phone, manipulate facts and not send the information. Its hard to take the complaint further when that is the boss and no point emailing as tried that for months to no avail. Their response is a standard response. Had to terminate business with them and lost money that they owed. Charged for work that wasnt done with no invoices provided. Flat was in an appalling state and did not manage the property at all just stole money. In the end had to cut our losses as never got the invoices nor retrieved money from them. They always stated the tenant was the issue but in fact the problem is with the estate agent. I guess you can't accept good service or for a company to be fair if their leader themselves is not providing a good fair service. It is appalling in this day and age that people like this continue to exploit the goodness of others.
March 2024 by bello oladele
They are a great team, they support you and provide a property the meets your need. They can be trust.
August 2023 by Shanon Mandebvu
My husband and I could not have asked for a better agent to work with in searching for our first home in Uk. Sue was impressively kind, knowledgeable, and friendly. We truly feel like we made a friend through this process. She offered us great insight on what we looking for. It was clear that her priority was making sure we found a home that we would be happy in. She was never impatient and was always understanding. If you are looking for an agent, Woodhead and co is the best. You will not be disappointed.
August 2023 by Lawrence Masamvu
Woodhead & Co offered me a great welcome to the UK. Property searches were a headache, I just happened to pass by their premises on Market Street in Wellingborough and it was magical...Their professionalism, courteousness, and eagerness to assist was top notch. The Property Manager Sue was on top of her game, it was a pleasure. I would not hesitate to recommend Woodhead & Co to anyone - anyday, anytime!
June 2023 by Sue Bierton
The lady I spoke to was very helpful and very professional nothing was too much trouble even though I wasn?t sure what kind of property I was looking for thank you for all your help
November 2022 by Jason Pucci
We moved home recently and from beginning to end, woodhead & Co were fantastic. A special thanks to Lisa who was fantastic throughout the whole process, often going above and beyond to help facilitate the move. There was great communication and amazing service during the whole process. Thank you. Recommend.
November 2021 by Danny
Lianne helped us buy our first house and was so helpful the whole time. It all happened super fast but she was professional and friendly the whole time, can happily recommend :)
November 2021 by Pete Huk
Lianne and the team are very friendly, professional and efficient on the sale of our house. Lianne answers our queries promptly and we would highly recommend them. Very pleased.Mr & Mrs Huk.
November 2021 by Adrian Ciociu
I live in one of their properties for 2 years now. I can say that is the best HOME i ever live in. Lianne Woodhead is professional and friendly in the same time and that's amazing. They just contact you when you request help and they replacing any old appliances with quality expensive ones.
November 2021 by Lalith Nagireddy
We are moving to wellingborough from Newcastle booked for 2 viewings and travelled all the way to wellingborough and they said we mistakenly booked the viewing for next day when we contacted them. They apologised and asked to come to property for viewing at the same time today, as we get there she told they dont have key for one property as the mistake happened and she agreed to show the other one for now.When we go inside the property, we realised its all full. She is simply saying sorry for what happened landlord not informed us and filled the property. We only had those two bookings on that day simply trusted them travelled all day to Wellingborough felt so bad about it and went back.Very unprofessional agents, no communication in their team members as well as their landlords.. wasted our time, money and energy. Surely i will not recommend them.
November 2021 by Bharat & Hina Savani
Lianne is absolutely amazing!!. She is extremely professional and we are really pleased with the way she manages the property. We do not and can not believe any negative feedback left from previous reviews as that is not a true reflection. The service she has provided us is excellent and She truly deserves a 5 ? rating, honestly speaking since she has taken over our property we have been so relaxed. She takes away the stress to manage the property with the Tennant?s, (with a recent insurance claim we have to deal with she takes full ownership). Lianne, thank you so much for all your hard work and taking on the property your experience in this field is absolutely first class and mind blowing!!!.
November 2021 by Carrie Yuen
I have no hesitation in highly recommending Lianne and her team at Woodhead & Co. Lianne especially is professional, hard working, helpful and kind. She goes above and beyond what is asked of her and throughly deserves her well earned great reviews. I was also very impressed with the company photographer who made my home look wonderful.
November 2020 by Ry-anne Reeves
Have been so helpful and so quick in finding my family a home, kept me constantly updated, have been so understanding! Quick at replying to email and phone calls! Lianne has been amazing! Application process was so quick also..
November 2020 by Nicholas Gordon
Excellent Management company. Lianne is very professional and always happy to assist with any questions.They are up to date with all the legislation and work with your best interest at heart.Fully recommendable 100%
November 2020 by Char Mm
Very impressed so far with the help I have received with renting a new property. Lianne has been very help full and very responsive. Also, has helped me understand a lot even with me asking a lot of questions (I apologise for that) Thank you for all your help. Looking forward to moving in.
