May 2025 by Janey Davies
Was ignored for 10 minutes waiting at counter. When eventually served didn?t have common medicine, no alternatives offered. Very rude.
October 2024 by Jan Wright
Very good chemist no long waiting for medication
August 2024 by David Harcourt
This is the worst pharmacy I have ever used. Repeat prescriptions are invariably incomplete when you go to collect them, even when ordered on time and the staff show no concern when this happens, just shrugging their shoulders. Another annoying thing is that they never answer the phone even when there are plenty of staff in the pharmacy.
August 2024 by Louise Emma
Dreadfully slow service. A repeat prescription issued on 19th June, it?s now 15th July and it?s still not ready? Lady couldn?t tell me when it will be ready. No apology or any care. I?ll be handing in another prescription soon. So I?ll probably have to use 111 service to get the item.
( use 111 if any delays in prescription, for some reason they issue prescription at a place of your convenience with a couple of hours, yet down here it takes forever)
December 2023 by Jonathan Isaac
Just called as have had difficulties for a week finding a pharmacy that stocks the 3 items from my prescription and the lady I spoke to just now was unbelievably helpful and has even offered to hold my items aside until later. Having spoken / visited roughly 10 pharmacies, i?m so relieved! Thank you
November 2023 by Boy Blue
Very helpful
July 2023 by Hayley Holt
No matter how early i put in for my medication i always end up missing days at a time. This is psychotropic medication and the withdrawal is extremely distressing. Do not trust them if you cannot go without. I have tried many times here and this is a consistently reoccurring problem.
January 2023 by JJ
Bad customer service
December 2022 by kristina evans
Poor service no one to pick up the phone they cut you off I have waited 10days for my perscription now they are on Christmas break
December 2022 by Alan Baish
Phone rarely gets answered. Shocking service
December 2022 by Susan Blackthorne
Good, but slow service.
September 2022 by Jane Jaxson
Bad customer service
August 2022 by Deborah Lancaster
This chemist is atrocious, bad customer service, they don?t care how long you wait, they are not polite and my drugs are NEVER ready even though I give at least 4 days notice. I told who served me today about how upset I was and she wasn?t even bothered. No apology just shrugged her shoulders . I feel very sorry for the residents that have to put up with this especially the elderly, I will not be coming back as going back to finedon chemist in which the staff are friendly the service is fantastic and you feel like a human being? this chemist in my opinion needs a total new lot of staff that can cope with their orders and decent service from people that care. If I hadn?t of sat down I would of stood for a good 20 minutes again. Good riddance.
August 2022 by Sandra Strong
IAM absolutely discussed that this pharmacy is closed on a Saturday. If I had known I would have picked up my prescription on Friday. It takes over a week to get your prescription to be ready. Time for a change I think.
July 2021 by Eve Williams
This has been my pharmacy for 7 years and never in my life have I been as frustrated with it as I have been recently.Prescriptions are NEVER on time - ever. You'll be on your last tablet and ask for a weeks notice for when you need a supply, yet they still aren't ready.They will stand in the back for ages after you've told them what you need and will just titivate about. As I write this, I've been stood at the counter waiting for some simple antibiotics for nearly 15 minutes, for another member of staff to ask if I'm being 'see'd too'. I can't see anybody actually getting my medication, just staff messing about.
