January 2025 by Janice West
I had a water accident with my phone . I bought a new contract in Plymouth. I couldn't transfer my data & as I was away visiting relatives I went into Vodafone Wellingborough. I can't thank Taya Goodchild enough she went above and beyond to help me. Due to her excellent customer service & patience she transferred all my data from my old phone. She is definitely an asset to Vodafone. Thank you Taya . Kind regards Mrs West
October 2024 by Clive Nash
I want to say a massive thankyou to the young lady who sorted my direct debit problems yesterday morning . I have both phone sim and home broadband contracts , an excellent service .
May 2024 by Chris Day
Bought a new phone and couldn't get anybody to set it up for me just happened to pop into Vodafone and Raj was absolutely amazing explaining everything to me while transferring the data from my old phone to my new phone I can't thank Raj enough he was brilliant
March 2024 by Ineta Kapilovaite
I tried to a order a new phone online and had some issues with it. So, I went to the Vodafone store instead and I got served by Raj. He was not only very helpful but gave a better option and advice. I went there instead of buying online as it was also lovely to talk to the staff! :)
December 2023 by Junior joshi Driving school
Good customer service
August 2023 by Tom Thomas
The customer service was superb with friendly guys serving in a better way.
June 2023 by Ineta Ka
I tried to a order a new phone online and had some issues with it. So, I went to the Vodafone store instead and I got served by Raj. He was not only very helpful but gave a better option and advice. I went there instead of buying online as it was also lovely to talk to the staff! :)
April 2023 by Joshua Evans
I got a PAYG sim from here last month. I was told that they weren't able to regiater a Vodafone account for me as the SIM I purchased wasn't on a plan.Once the month had passed and the bundle had expired it was quite difficult to recharge and buy another bundle.I've just spent over 40mins on the Vodafone website talking to a bot, then an agent, who helped set up an account for me.For a company as big and experienced as Vodafone I would expect a easier way of doing things. (Unless you are just pushing people towards plans...).
April 2023 by Oksana Smirnova
terrible service! You come with a question, they send you to solve the problem online, and online says to come to the center !!!
March 2023 by Lee Manning
Helpful staff, dealt with my technical issue in five minutes flat. Highly recommend
February 2023 by Susan Clarke
Always helpful
January 2023 by steven dewar
Not being a tekky, I was apprehensive about taking on broadband at home. I worried over nothing, Bradley the shop assistant was brilliant. He explained everything in detail asking if there was anything that i needed explaining again (there was, plenty). Very patiently, he went over my concerns more than once or twice. I left there a lot more confident than l thought I would. First class sevice, first class staff. Well done.
November 2022 by Thomas Moore
Enquired about paying off device or device and airtime to upgrade. Ended up upgrading there and then.Bradley explained everything along the way, offered multiple options with differing prices and date plans so I could select the one that fitted to my personal needs.Friendly, chatty, knowledgeable ....Couldn't ask for more.
July 2022 by Chander Sondhi
I new more than the staff did about phones
June 2022 by Louise Beard
Very helpful and polite
