October 2023 by Snekymm Mike
Bad services keep telling me prescription ready to pick up on the day the staff then tells me not ready till 4 ok no problem then at 4 nope till next 2 days been happening more than once
June 2023 by Hoggie
Had to wait 35 mins to be told my prescription came in yesterday but won't be ready until Tuesday!! Seriously ..if someone had bothered to pick up the phone when I called 6 times instead of wasting my time driving there would have been a help. Oh and two hours closed 1-3pm ...1 hour lunch for all staff would have been better. Will have to go without my meds til Tuesday then I will change pharmacy with better service. Back Tuesday and still waiting..shambles!!
June 2023 by David Sinclair
Awful service, never answer their phone so you have no idea if you're prescription is ready and when you show up to collect it surprise, surprise they are not ready. Poor show ?
June 2023 by Rod Couzens
ITS GOT TO BE THE WORST PHARMACY EVER THEY DO NOT ANSWER THE PHONE SO YOU HAVE TO DRIVE THERE TO ORDER YOUR TABLETS AND THEY DO LET YOU KNOW WHEN ITS READY.
May 2023 by darren walster
Extremely poor service NEVER answer the phone and rarely get a message to say your prescription is ready...!!
April 2023 by Nathan Jeffery
Don't answer the phone and keep messing my meds up
February 2023 by Gary Dennis
Been using this pharmacy for years, and have watched customer service plummet over the last couple. Customer service is atrocious. One person serving and all other staff in the shop ignoring queues that build up. In there this morning. Three staff members trying to find a prescription for someone and guess what eventually they said it?s not here?? Meanwhile the queue builds up and are ignored. Sort it out please!!
January 2023 by Kelly And Allan
First and only time I will go there. Standing in the rain waiting for it to open. Opened 3 minutes late. Mot such a big deal if we werent all standing there wet. Next we couldnt pick up our prescriptions coz pharmacist stuck on M25. Tried to call a bit later to check if pharmacist had arrived. Looks like nobody has a clue how to answer a phone. Asked GP for 28 100mg tabs to be made into 56 50mg and pharmacist only have us half the order. Who gets a repeat prescription on a monthly basis all of a sudden halved. Our normal pharmacist would have picked this up and called us before collection ( they actually have done this in the past). Definately will not use again
January 2023 by aldin 3103
First and only time I will go there. Standing in the rain waiting for it to open. Opened 3 minutes late. Mot such a big deal if we werent all standing there wet. Next we couldnt pick up our prescriptions coz pharmacist stuck on M25. Tried to call a bit later to check if pharmacist had arrived. Looks like nobody has a clue how to answer a phone. Asked GP for 28 100mg tabs to be made into 56 50mg and pharmacist only have us half the order. Who gets a repeat prescription on a monthly basis all of a sudden halved. Our normal pharmacist would have picked this up and called us before collection ( they actually have done this in the past). Definately will not use again
October 2022 by Becky Beesley
They never answer the phone the send off prescriptions that that the should have in stocks since the pharmacist left its gone to pot queuing for ages for them not to have even printed the prescription yet! Really bad
October 2022 by Reece Burgess
10 minutes in the doctors, over half hour waiting for prescription next door, 7+ elderly people having to stand outside and wait their turn, took way too long waiting for 1 item on prescription, terrible.
August 2022 by Mark Andrew Wootton
I had my flu jab here. Everything was well organized and well run. The NHS in brilliant.
April 2022 by Garth Giles
Without a doubt the very worst pharmacy I have ever had to deal with. They have a tendency to ignore the phone, but the last straw was that I thought l was registered as a delivery patient, but when I queried that I've had to wait more than 3 weeks for painkillers it was pointed out to me that I need to request a delivery for every single prescription, because that will enable them to plan a delivery date.That isn't even logical since it suggests that they are incapable of planning delivery dates for customers who need every prescription to be delivered. In any regard, I have had deliveries twice before from them without specifically asking for them.They needn't worry about me any further because I've nominated an alternative pharmacy which does not require me to call them for every prescription.
March 2022 by timothy brookes
AVOID IF YOU HAVE A CHOICE,RUDE,AND VERY POOR SERVICE.TOOK 4 DAYS AND 3 TRIPS TO GET THE REMAINDER OF PRESCRIPTION. WILL GO ELSEWHERE NEXT TIME
February 2022 by colin lavin
I found this excellent exceptional service when I needed it the most and they certainly delivered ?
