June 2022 by Steph
Went into Wellingborough branch today 25/6/22 to do a bank transfer and the cashier was so warm and friendly in her approach and took the time to go through the process. Following this I spoke to some on the advice desk who yet again, she took the time to look at whether I had access to online banking/linked me into a training slot re safe Internet banking and went through savings options and processes etc I was treated with warmth and respect and the staff I meet today are a real credit to the branch. This is one of the reasons I have always used nationwide as there staff and second to none!
February 2022 by Melanie Tappenden
Been with Nationwide for over 10 years and am about to change. You walk into the bank only to been rudely asked why you are there which some of us do not want to discuss in front of others as it is private. I note on these reviews the constant reference to rude staff and the fact that Nationwide are not addressing that means they want rude staff. I do not want a rude bank who have no understanding of customer service or privacy.
February 2022 by Sophie Jeffries
Charlie is personally should not work for a reputable bank like Nationwide, as he is bringing down the name. I received crude and snappy judgements from him about my issue, which does not match the values of the company. It was at his discretion that my issue went unresolved, due to a discriminatory bias a white man has had. Wellingborough Nationwide should be ashamed to have such a representative.
August 2021 by Vin Orchard
A very bad experience , no customer advisers , 25 people waiting , only 3 positions open with teenage staff . I closed my account !!!
July 2021 by Derek Brotherton
Good quality service as always highly recommended and clean and staff are very helpful
July 2021 by REPTILE ROB
This use to be a nice bank but now the staff are nasty and rude,I am a disabled person who needed help with my electric bill and i was laughed at an teased .
July 2021 by Simon Lawrence
Great Branch For Doing All Your Banking Needs And Staff Are Very Welcoming & polite.
July 2021 by deanoblanko
in general the staff at this branch I found to be very rude and unhelpful unlike the rushden branch.
September 2020 by Matt Fenlon
Really well run branch, and a pleasant atmosphere since the revamp. On the few occasions I've needed to go into the branch I've always found the branch staff to be very professional and pleasant to deal with, even when it's been very busy.
August 2019 by Ruth Woodcock
I went into the branch at wellingborough to transfer some money and was greeted by Elaine who was very efficient and happy ...I also wanted to put the app on my mobile Elaine was patient and put the app on my mobile and explained how to use it ....a really lovely lady a credit to nationwide nothing was too much trouble....I use Kettering branch a lot and the staff there are all excellent too .Thank you nationwide....Ruth woodcock
July 2019 by Rachid Boustta
I have been with Nationwide building society for over 10 years. I popped in to change my address and sorted out my card as it's been fraud.
September 2018 by B Hagan
very busy
August 2018 by Mark Andrew Wootton
Nationwide Building society in Market Street Wellingborough used to be the location of Boots the Chemist.
March 2018 by Stephen Raven
Best on the street, financial institution.
September 2017 by M P York
It's very useful that you can deposit cash and cheques using the ATMs outside, when the Branch is closed.
