January 2024 by stephen Wills
Staff showed no care tonight after multiple complaints about food quality, asked for meals without things and still turned up within them so had to return plates to have them redone, kids meals were poor, with very little food on the plate and pigs in blankets starter that came out without any bacon wrapped around the sausages!! Again mentioned this to staff who showed no care, just walked off. Would not recommend after tonight's experience, over priced and bad service, not going back.
January 2024 by Nancy Vickers
Despite being quite quiet, the service was VERY slow.The staff were friendly.One main meal was not brought out with the rest, this had been missed off the order, so had to wait another 10 minutes for it to be cooked.The rump steak was more fat and grizzle than meat.
December 2023 by Arthur Morgan
Was joined today by ?er indoors? for the Unlimited breakfast. Funny smell as you arrive, but was seated quickly and it was warm and clean. Our order was taken at the table and I asked if the toast came with the food, but you have to toast the bread yourself, which is laid out by the continental selection. The unlimited breakfast allows you to this selection also. Fresh fruit, yoghurt, cereal and pastries available which looked nice. Lots of choice for jams, marmalade , marmite and chocolate spreads. Muffins, pancakes and croissants part of the continental. Help yourself to tea and coffee. The coffee not good quality but pg tips available for tea drinkers.So I ordered sausage, bacon, hash brown, beans & 2 fried eggs. The mrs had the same but asked for well cooked fresh tomatoes. Having to do your own toast is a guessing game for the timing if your food coming out, so a heads up would be good as we ended up with cold toast. Noticed straight away a lot of kids in the restaurant and they wandering around in the service area grabbing muffins and pancakes. We saw 3 families, and all the kids hardly ate any of their cooked breakfast, but were allowed to go and get more muffins and juice, which again none of them hardly ate. If the kids eat for free option wasn?t available they wouldn?t be wasting food like we witnessed. Don?t get me wrong, it?s great for families but don?t let your kids waste food. Our breakfast arrive, and my mrs wasn?t happy as the tomatoes were practically raw. The fried eggs were like rubber discs, the bacon not much flavour and the sausages not very good quality. The hash browns and beans good though. They say unlimited breakfast but they don?t come and promote this or come and ask if you want more. I had to go and ask as I wanted to order more bacon and sausage. When that came I then had to ask for cutlery. The cost is £9.99 kids eat free. Food not great, service is poor and too many kids. If you want a quiet breakfast not the place to come. For families it is worth the money, but keep control of your children. Poor outing for ?er indoors? and the view from the mouth from the south is??.?not worth getting out of bed for?.
December 2023 by D Pensioner
We were shown to our table quite promptly but waited more than 10 mins for waiter to take our order for drinks. I ordered roast beef my friend roast lamb, and it was hot & delicious. After we had got half way through our meal and thought of taking a photo! Too late. LOLWe will visit again.Vegetarian options: Plenty of choiceDietary restrictions: We were asked by waiter re any requirements
December 2023 by Robert Sanders
Highly recommended the Christmas dinner menu was good valve for money 2 or 3 courses the girls that served us were very pleasant and friendly keep up the good work girls ...only bad thing I could say is the ladies behind the bar was quite rude when asking about what brandy they had ...but then got served rum ...other than that great placeParking: Parking is to the side of the building
December 2023 by Paul Fowler
Eat out here with the family maybe once every six weeks, staff are friendly and welcoming. Steaks are very good better than some of the higher end steakhouse I have tried.
December 2023 by Valerie Stephens
I had a voucher for two, fir a Sunday Roast. When we got there we were told no Sunday Roasts, only on the set menu which we didn't want. Not a good advert for the Dog and Duck. In the end we had smothered chicken with chips and coleslaw, quite a small meal, but tasted OK.Parking: About 6Wheelchair accessibility: Has a lift
December 2023 by Ross Messinger
Food reasonably good, nothing particularly spectacular but fine. Often have to chase for the bill and more drinks, not particularly attentive or knowledgeable about the menu but polite enough. Have been on a Sunday before for a roast but no one advised they were off until we'd ordered drinks (around 4pm). Overall ok but nothing
November 2023 by Savina
We were served by Brooke. She was absolutely lovely, very friendly and quick. Made us feel very welcomed and made sure were okay throughout our visit. Definitely coming back!
November 2023 by jamie mosedale
Today Saturday the 11th I took my friend in for a late birthday lunch and a table for two. The waitress came over and ask if we want to drink we both said 2 cola?s and the drink never came and we will still waiting for them to take our orders so me and my friend was getting really fed up that it does not take that long to make 2 cola drinks and take our order, so we walked out! So that the service is bad.
November 2023 by James Lees
I think I've had too many Beefeater meals whilst working away. The menu is limited, but covers most of the bases. The food is good and the service at Dog & Duck was great.
November 2023 by Mark Griffiths
Good venue and food, very poor management which could ruin the whole experience.The manager was very focused on his own agenda with little regard for the customer experience. On completing our meal (party of 6) we were told to leave the restaurant as ?he had to set up breakfast?, communication was abrupt and rude.While drinking at the bar, last orders were called twice. We witnessed people come to the pub shortly after (before closing time on a Saturday night) to get turned away, agin rudely. To complete the poor service we were then told we ??had? to drink up and leave? as the pub was closing. We felt if we did not finish our drinks they would be removed and poured away.Travelling on business with no intention of heavy drinking, this manager had absolutely no regard for service. His presentation was poor, communication skills were significantly lacking and unfortunately I believe his behaviour loss Beefeater significant revenue that weekend and will continue to loose revenues while he is in appointment.
October 2023 by John Edmonds
Sits in a corner away from the premier inn sharing plenty of free parking .Had a lovely meal all served well presented,hot and in a timely manner, a special mention to Olivier whom was very nice,polite and attentive at all times.On other subjects , didn?t come across as very large and noted the bar area wasn?t that big also found the decor wasn?t either modern nor traditional just somewhere in between.In general , a pleasing visit with menus to suit all tastes with a decent priced daytime one which offers good value.
October 2023 by jackie Worbey
Absolutely lovely Sunday meal !!every time , service is excellent, Alex out waiter is always willing to go above and beyond to make our very visit special! Sophie is there to make sure we are taken care of if Alex is off that day too ?Parking: Good parking !
October 2023 by Kerstin Simson
We had twice breakfast and the food was very good.However what impressed us was the fantastic service that was delivered. The lady in charge had an eye for everything. From a warm welcoming arrival to the buffet that was never empty, not even close to it. This means a lot when it is a busy weekend morning.She spotted when guests did not do the right thing e.g. smuggling in extra people and was always polite and professional when it got corrected.This reflects on the team as they were all polite, friendly and efficient.I found the idea great that the continental buffet is self service and the cooked warm items come out of the kitchen plus that I can choose the amount I want to eat of the warm food. That saves a lot of food wastage.We will come again.The price of a full breakfast and what you get is very good value.Dietary restrictions: Always was asked if we had allergiesParking: CCTV covered