January 2024 by Sue
Friendly, efficient and a great service. Thank you
September 2023 by Killian Farley
Spoke to a lovely young lady called Jess when I visited the pharmacy. I?d like to thank her personally for being so positive and non judgemental of me when collecting my medication. Really made my day as normally it?s quite daunting for me. She is a credit to the pharmacy and it?s lovely to see someone enjoying what they do as much as she does.
August 2023 by Marian Sanders
I would like to Thank Sonia for her professional and thoughtful service.She was excellent and a huge asset to your pharmacy many thanks Marian Sanders
December 2022 by Chloe Atkinson
I really want to love my local pharmacy but sadly the service is abysmal. It would be great to have a local facility that worked with the community to ensure a smooth and efficient service. Instead, we have a pharmacy that lacks basic communication, empathy and responsiveness. It?s a shame that I feel compelled to travel further afield just so that I can have a positive experience but sadly that?s what it?s come to. I?ve no idea what all the staff in the building are doing half the time but it?s certainly not putting their patients first!
October 2022 by Ryan Robinson
If i could 0 stars, i would. Never known anywhere to be so slow at there Job. A job which is possibly the easiest job going.
June 2022 by David Edgeworth
Not sure why all these recent reviews are so negative. Maybe I went on a good day, but I had no problem picking up a prescription for a controlled drug that the dispensary at the doctor's surgery didn't have. Parked on the street directly opposite, no queue, staff were fine, didn't have to wait long for the prescription to be dealt with. If you want to know what real waiting is like, try the pharmacy at Kettering General Hospital!
May 2022 by Colin Weston
Why are there always long queues waiting outside to be served in all weathers, a lot of these people are sick !!!!!!
December 2021 by Gemma Moffatt
I find this pharmacy to be unwelcoming and is not a place I go unless absolutely necessary. I try to use out of town pharmacies when I can. Politeness, kindness and empathy could go a long way. When someone talks quietly it might be because it is a personal and sensitive subject to them. Don't embarrass them by responding loudly and without sensitivity
November 2021 by G M
I find this pharmacy to be unwelcoming and is not a place I go unless absolutely necessary. I try to use out of town pharmacies when I can. Politeness, kindness and empathy could go a long way. When someone talks quietly it might be because it is a personal and sensitive subject to them. Don't embarrass them by responding loudly and without sensitivity
November 2021 by K M
Sadly every time I have to pick up a prescription I have to wait. I have a repeat prescription and always allow several days from the doctor sending it to collecting. Always ?we need to find it?. Today for example, 7 people came into the shop after me for prescriptions, some had to be made up, all left before me. Staff are not the most welcoming - almost feels like an inconvenience.
November 2021 by Ian Hayes
I have been in this chemist a couple of times and I find the staff rude, abrupt and better suited to that of a doctors receptionist. I use this chemist as a last resort based on the staffs attitude and would not recommend it to anyone.
October 2021 by Simon Carter
Friendly, helpful, professional and pleasant, this pharmacy. They coped well with grandparents, picking up a prescription for a sick granddaughter without any problem, which the doctor had passed on.Good range of usual pharmacy products but as I waited for the prescription to be made up on a busy afternoon, I overheard them helping other customers. A friendly word for a regular woman and enough staff on to cope with a queue.Masks are required when entering this business.
September 2021 by Gail Lavelle
Excellent staff always friendly and helpful .Thank you thrapston pharmacy for making me feel welcome and always going out of your way to make sure I'm not going without my medication
March 2021 by L. Ballantyne
Efficient, professional and friendly service. Good selection of cosmetics and essentials. Cawdell's is real asset to the high street and the local community, never more so than during this current quarantine in Covid 19 pandemic.Thank you all staff for your dedication, and side by side with the NHS, helping us stay well. ????
March 2021 by Steve Groves
Excellent staff and service. always ready to offer advice/ assistance when things go wrong with the Drs sending prescription's incorrect or late