January 2024 by Hannah Raines
Had a meal out with my sister, it was soooo nice the food was quick to come out for how full the restaurant is. It was the nicest meal out I have had and the waiter was amazing super polite and kind so thankyou Louis for making our evening even better .Vegetarian options: So many so great options for all taste buds.Dietary restrictions: Great and very accommodating for me being lactose intolerant and my sister being vegetarian so many good options for all.
January 2024 by Kay K
Food was awesome our waiter was friendly and had banter which was nice defo service with a smile. Would just be nice if the food came out at the same time even if you order different meals as we were a table of 2 and one of us was waiting for our meal whilst one was ready and getting cold before we could both eat
December 2023 by Karin Goodburn
5+ minute wait only at 1730 on a Saturday. V good service by Georgia. Tasty food as usual with unlimited green tea ?. Wish it was closer to
November 2023 by FunNinja
I've been going to Wagamama restaurants since 2005 I have been to this branch fev times now. 8 out of 10 times I order same thing that is chilli chicken ramen.Not only it is different every time, last time I was brought regular one instead of chilli and when I asked to change it 5min later I received same dish with some uncooked chillies , the same colour and flavour as the one I received originally.Today I did order my regular thing again - result:Chicken was very hard and the rest of the dish had distinct after flavour (like a smell of a drain pipe).1h later my stomach is upset and I feel awful.Overall 1 * - this is restaurant and atmosphere and service means nothing if the food is rubbish.
November 2023 by Georgina Swaby
Was served by Abbie at rushden lakes, service was great, friendly smile all together great meal. would recommend going and i?m definitely coming back with family.
November 2023 by Lesley Warren
First time in wagamama and was extremely impressed ?. The food was excellent ?. The place itself has a lovely atmosphere.All the staff were helpful and friendly. I would recommend this place ??.
November 2023 by Simon Hodgson
One of the better branches. If you haven't tried it give the katsu with the hot sauce, it's the one in the picture with the mountain of rice. Certainly warms you up on a cold day!
October 2023 by Zac ?Notlaw7? Walton
Great food with plenty of options and full descriptions on the menus so you know what you are getting and easy to order using their option numbers. Drinks were also surprisingly good and worth a try.Parking: Rushden Lakes parking has many spaces but peak times can be difficult to find empty spacesKid-friendliness: High chairs are available on request
October 2023 by Andre Bright
Like most bad reviews on here, my partners food arrived in good time and there I was left staring at an empty place on the table for god knows how long. I saw others around me with the exact same situation. I went to the desk to chase the food / complain and his response was that the food is ?cooked fresh?. My swollen left nutsack is it. We had the exact same item on the menu. I don?t understand how poor kitchen service can be wiped away with such an irrelevant sentence.
October 2023 by Paul Michael Best
Food: ordered a Pad Thai and it was cold and bland. One of the worse pad Thai?s I?ve every had. Left most of it. Went to McDonald?s afterwards as I was still hungry.Service: went to the toilet and the waiter cleared my table and ripped up my order.Definitely not going back to this chain.
September 2023 by Vicki Pilkington
Great lunch with old friends! Staff were amazing, especially the Manager Amy??Relaxed atmosphere allowing us to have a good catch-up with no pressure to clear the table.Lovely setting next to the Lakes ?
September 2023 by Ethan Jones
Went here on the 19th August for a meal for two. Was first greeted with a ?we will be with you in a minute? while there was staff just walking about doing nothing. After 10 minutes, we were taken to a table outside. When it came to order, we had a young girl come up to the table, lean on the table with her arms across it and ask ?what do you want?. Not impressed. After ordering, our orange juices arrived, to which the lady spilt a quarter of my partners cup onto the tray and said ?oh you?ve only lost a little bit it?ll be okay? and walked off. Then my main arrived?.10 minutes later my partners main showed up, leaving mine to be cold as I wasn?t going to begin eating without him. We decided that maybe it was just a blip and so we proceeded to come back yesterday to try again. Much quicker service to the table and served fairly quickly. Yet again my orange juice got spilled this time onto my side of the table. No napkin brought over or anything. We ordered two starters and 2 mains. My main arrived first, no signs of the starters. I tasted it?.it was cold. Then my starter arrived and I sent my main back to be warmed up. My partners starter then arrived two. I don?t understand why our meals weren?t brought out together or at least in a close amount of time. Then my main returned and then the young man serving said ?are you waiting for anything else??. Even though my partner had no food in-front of him as we both had eaten our starters. Then my partners main arrived and it was okay.Overall I?m not very impressed, trying twice to just give them the benefit of the doubt only to clearly make my mind up that we certainly won?t be going back there. After spending £60, not worth it.
September 2023 by Harrison H
Went out with the grandparents for a weekday meal. I ordered the Chilli chicken ramen with rest having the chicken ramen, yaki udon and katsu salad. We were all very impressed with our food and are frequent returners. The servers are nice as well always a bonus.
September 2023 by C Dwyer
Really disappointed to be writing this review however I feel it's important to feed back about the service received recently. We visited as a family of 4 for a casual meal, 3pm ish on a Sunday and it wasn't busy at all. We asked to be seated outside however it seems the outside staff weren't interested which is a massive shame because we've always had GREAT service here, even during covid and peak times. This was a disappointing meal and took 2 hours plus! The drink order took 30 minutes, the food didn't take too long but they forgot one meal so this took an extra 30 minutes and it had 4 small pieces of chicken in which is way below the norm for Wagamama!! Then we ordered more drinks, 20 minutes later after getting someone's attention to then be told sorry I forgot. This isn't great at all and the restaurant wasn't busy at all, in fact it was the quietest I've ever seen it.The cobwebs need to be cleaned outside and the tables need to be cleaned properly, they were sticky and wasn't nice.Please improve because we love Wagamamas!
September 2023 by karen Dunnill
Really love the Wagas at Rushden Lakes, it's always busy too which is a good sign. Food is always hot & tasty, comes out in random order but that's part of the fun. Decent menu choices for all palates. Luke our server was really friendly and helpful even though it was very busy.
