December 2023 by Hootashna Jhary
Person of color treated differently by all staff. Not recommended. Worst experience
December 2023 by michael Johnston
Big store, large selection of clothing, friendly staff,
August 2023 by Hannah Fisher
Amazing service, went in today to talk about wedding suits. Cat was amazing asking all our needs. Will be going back to make an appointment soon. Definitely recommend Next if you are thinking about wedding suits
June 2023 by Toby Vlogs
Next is a lovely place to go for shopping. It has a lovely variety of clothes and other things. I also wanted to say that I was greeted by a very lovely member of staff named Siân. She was so kind and caring towards me and she made my day. A very lovely member of the staff team and I hope she gets recognised for being such a lovely person! Thanks again, I would highly recommend Next in Rushden Lakes ?.
February 2023 by Paige Stocker
I went into next (24/01/2023) a lovely lady called Maria helped me. She was so kind and helpful she definitely went above n beyond for me today. I really appreciated that she took time to help me find the perfect dress. I also ended up buy a jump suit! I'm very happy with my experience and would recommend this shop over any other Next stores
January 2023 by Adam G
This is a great next always has the sizes I need and if they don?t it will be in store for you next day by 2pm, you cannot beat this kind of service. Staff always friendly.\\nCosta coffee built inside \\u0026 TUI travel agency.
December 2022 by ADG
This is a great next always has the sizes I need and if they don?t it will be in store for you next day by 2pm, you cannot beat this kind of service. Staff always friendly.Costa coffee built inside & TUI travel agency.
October 2022 by Echo_03
Brilliant customer service, lovely lady by the till I forgot the name of (Sorry!!) Who was very attentive and a joy to speak with, felt like treating myself to a good shopping spree so I know where to start next time!
September 2022 by Tomas Cornish
Brilliant customer service, lovely lady by the till I forgot the name of (Sorry!!) Who was very attentive and a joy to speak with, felt like treating myself to a good shopping spree so I know where to start next time!
August 2022 by Sam Bowers
Menswear section was cramped, chaotic, and messy. Waited for ages and looked for staff multiple times for assistance with sizes etc. but couldn?t find anyone.
July 2022 by Jon Page
Especially the mens department has a very pleasant aesthetic, and there's a M&S Cafe up there too (Randomly) but welcomely. Staff seem friendly, professional and polite.Slight grievance - Returned a set of 3 T-shirts today as they immediately started falling apart at the seam. Chap behind the till immediately began exchanging process. Although that size wasn't available in store, he said he could organise them within 4 days asking where I'd like them sent, I replied 'To my house?' ... for 3.99 he replied. I gave him the opportunity for some customer recovery stating that their T-shirts immediately started falling apart on me, I felt the least they could do is get them sent to me directly and avoid me 2 additional trips back to the shopping centre, first to return, and then pick up again, but alas to no avail. Feel like this is some solid feedback for you Next. 3.99's not a lot to bring it back round for a customer when your product is faulty.
April 2022 by Jamie Ward
Downstairs to the right is womens clothing and shoes.To the left there's children's clothing.Up stairs to the left is menswear.To the right is a smallish section of homeware.Not much big furniture, more cushions and candles etc.There's also a Costa cafe upstairs.A toilet is available too.An escalator to travel upstairs.Till service is fast and efficient.You can also collect online orders from here too.
March 2022 by Jeanne Tracey
Wonderful service from Cat today. Thank you for all your help and honesty. Best service I?ve received in a long time
September 2021 by Fiona Sturrock
In next today to buy my son-in-law a suit for a wedding. The service we received from Cat was amazing, he doesn't like trying clothes on but Cat put him at ease and was so knowledgeable about the suits. Thank you so much for you help today
July 2021 by Katrina Bolingbroke
I went shopping today with my daughter and grandchild. We were looking for his first birthday outfit and would like to thank Esne for her pleasant and non pushy assistance. It was a joy not to feel pressured and i liked the fact that she suggested online ordering too. Thank you
