January 2024 by Hutton-Iliff's Family
Always had a great experience with this particular branch and the staff are friendly. It?s nice that Nationwide still has high street branches
March 2023 by Andrew Garley
Staff are very helpful
January 2023 by Martin Bennett
Frozen a family member?s account without notifying them that they did it.Something to do with a transaction.No one contacted them from their headquarters find out what was happening.I should app that this family member is power of attorney to a grandparent of in her 90s.Nationwide has frozen her account has well.She lives in a village and can?t drive to the bank to sort this so she can?t access her money.Again not informed by the bank about this at all.I was going to write this review on nationwides headquarters?s but I can?t find what I need about that.This really has caused so much stress in my family.I?m glad I don?t bank with them if this is how they treat customers.
October 2022 by Harry
I?m fed up with being told 3 times already that you can withdraw £5 from the machines when I tried that and you can?t. I want to do it with the bank cahsier as I am the customer. I don?t want to come back and be advised to use the machines as I like to do it with the bank cashier please. If I want to withdraw money this way I have every right to use the option I want. I don?t want to keep being advised on it as it stresses me out. I hope this dosen?t happen again.
August 2022 by Bill Aitken
Very helpful
July 2022 by S C
Staff at this branch are very helpful.I personally value helpful friendly service. I hope the manager and nationwide value them too.
July 2022 by ALEX
Great service 5*
June 2022 by ALEX ?WEESAN? SAN
Great service 5*
January 2022 by Ian Surridge
In and Out no hassle no fuss.
August 2021 by Andrew Henderson
Customer service at the Rushden branch was outstanding. I was given clear and factual information from their newest member of staff about the digital promise. He helped me set up the mobile banking after many attempts of doing it myself. I?ve been with nationwide for over 10 years and I?ve never had an issue.
July 2021 by Harry T
Very helpful staff, welcoming and kind
July 2019 by Gareth .
excellent service in this branch, bith when i opened account and with a query.
May 2019 by David Munnelly
Staff completely unhelpful. You are not allowed to withdraw the money you have in your own account, they say you have to give them details of were the money is going to be used before. What as it got to do with them. David the branch manager was rude and spoke down to me as if I was an idiot. The secruity guy was intimadating to say the lest which was completely not needed. Transfer to a more customer based bank.
April 2018 by Lee Woodhouse
Branch is small and well laid out. Traditional desks to conduct banking transactions, plus multi function atm's that not only pay out cash, but you can also deposit cash and cheques. Staff super friendly. Lots of competitively priced banking products to choose from. Good range of current, savings and ISA accounts. Comfortable waiting area if you have an appointment. Easy wheelchair access if required. Great place to bank.
January 2018 by Dex?s Mum
Extremely helpful and friendly staff.
