August 2023 by Lindsay Sellick
Atrocious service from the call centre and can?t get through to the actual branch to talk to someone.
June 2023 by Arvind Vijayaratnam
The ATM machine was out of order.
August 2022 by Yana Abbott
really love it here
February 2022 by Duta Florin
I give 1 star because i don't can give zero...They don't try help just send you fix problem on online....
July 2021 by Rob
10am till 2pm??Might as well not bother opening at all.Do they not realise people work during the day and can't get back to Rushden till after 5.Useless.
March 2021 by Gerald Reeves
High Street location, easy access and friendly staff. Good service .
September 2020 by Nneka Ojini
Do yourself a favour and walk down the street to NatWest or the other direction to Barclays instead of this excuse for a bank. Worst experience I've ever had with a bank trying to open an account. At some point it seemed like I was begging them to take my money. After being forced to interrupt my work day 3 days to come down in person to the HSBC branch only to each time be sent back for silly pedantic reasons, I was finally frustrated enough to try with another bank. Within 24 hours I had an account opened with NatWest without ever having to visit the branch or speak to anyone from the bank, everything was done easily online. It's no wonder HSBC is laying off staff if they are still operating in such a backward fashion.
September 2020 by Gonia Bujak
Ladies at the counter should be more pleasant and friendly. Do they work there because they have to?
September 2019 by Max max
Friendly staff very helpful easy place to get a wheelchair in and out of
June 2019 by Simon Carter
Rushden Branch of HSBC UK. Small branch with two till positions and several ATM machines. Pleasant enough decor. Quite small public area and it can get pretty busy if there's a large pay-in being processed.
July 2018 by andrea luisi
Friendly staff but be aware the machine for cash drop off isnâ??t the straight away one: youâ??ll have to put your cash into an envelope and all that. Itâ??s not the one you drop cash in the machine and theyâ??ll be available on your account right away.
May 2018 by Carrie Salmon
Always really helpful
May 2018 by Lee Woodhouse
Despite this being a really nice building, the banking hall is relatively small. Lots of automated machines to bank with. Only a couple banking desks open. Customer parking to the rear of the building. It can get quite busy.
November 2017 by Ian Ager
Impressive building, tiny branch inside. 4 counters inside, never seen more than 2 staffed. Self service facilities good with access to online banking and free Wifi available. The staff are polite and helpful, a shame they never seem to be on the counters.
June 2017 by Simon Barrett
Lucky if there are two counters available
