March 2024 by RUFU5
Had a warranty return and was provided a pre-paid UPS label and told this was my nearest shoo to drop the package. The man rudely said the machine wasn?t working and that it?s only a small shop, he then scanned it and took it and said it worked?! Noticed the next day that the tracking number showed it was still at the shop so went down, and the man with yet another bad attitude said again, it?s only a small shop and he?ll make sure it goes today. I rushed there to get it there on time the previous day as well as it?s important. I would avoid this shop completely!
March 2024 by Donna O'Sullivan
The best corner shop ever for the Basil Fawlty experience.The only shop in Rothwell that takes DPD and Evri parcels- that all other shops refused to do and even the big supermarkets won't do! I take all my parcels there regularly and wouldn't go anywhere else ?
October 2023 by Susan Beardshall
Went to return a parcel and was rudely told he didn't accept parcels for returns then begrudgingly put in the bar code. Asked for a receipt and he mumbled it would be sent by text I went home and the text of proof never arrived. As this was a valuable item I didn't feel happy about it being safely returned so I went and got it back and took it to Kettering. Extremely unpleasant experience and no need for such a rude attitude I will not be returning to this shop ever again
September 2023 by Richard Wilton
Bad mood, every time I went there the employee was in bad mood and behaviour. When I was buying, and sending parcels, no good behaviour at all. The store it self is ok.
July 2023 by Amber Dobson
AGRESIVE -The man in the shop is very grumpy, I have been sending a few parcels from here and this time he agresivly snatched the parcel out of my hands. He was muttering and then when he was giving me my slip he didn't even fill it in and just dropped it on the desk. I would buy things from the shop but due to his behaviour I will not. He has even asked does tesco not do parcels harshly. So he expects me to go further to drop parcels off. This is terrible.
June 2023 by Dawid Horbacewicz
This is one of my favourite corner shops super nice people and great prices
January 2023 by Scott
Can't comment on the shop and prices myself as I was only collecting a parcel from the drop off point, but I spoke to the friendly lady on Wednesday behind the counter who happily handed over my parcel after showing my ID without issue. I haven't met the owner yet, so it could be a different experience next time.
August 2022 by Shelley Bamfield
Extremely lovely staff, always welcoming with a smile and willing to help, very friendly and accommodating. Great product selection too
June 2022 by Chrisp RNN
I've used the Hermes drop here many times. Admittedly the keeper isn't happy about it, but he never refused my parcel. I commented on the nice incense smell and the keeper was kind enough to give me a few of his own stash.
February 2022 by A B
Awful shop, they refuse to take any Hermes parcels and staff are very rude and dismissive. The only trade they must get must be from parcels as why would you step foot inside the place otherwise. They clearly wish to no longer be hub for a parcel collection, although this in turn brings footfall and custom. Good luck to them.
February 2022 by Andrew Payne
I love the way the owner seems to make his own rules up for his Hermes drop off service. Absolutely useless! Would give it a zero if I could. Don't opt in to be part of a service if you're not prepared to fulfill it, that's just wasting everyone's valuable time.
February 2022 by Nicola Mawby
I?m afraid I don?t see the point of having a local parcel drop shop if they don?t accept your parcel. I think they should change the name to Rothwell very inconvenient shop.Prefer to give no stars, but not an option!
February 2022 by Meghan Bell
Tried to return a Hermes parcel as this is my nearest drop off point, despite being a 15 minutes dive away. I initially struggled to scan my return barcode on the Hermes machine and without asking he took my phone off me to do it himself - I'd have been taken a back this happening in normal times but during covid I was shocked and felt very uncomfortable!! Then he looked at my parcel (item was wrapped in original black bag packaging)and he said Hermes wouldn't take it as they don't take items wrapped in bin bags or carrier bags. I explained 5 times that this was the original packaging but he was having none of it. I further explained he is my nearest drop off point despite being so far away, so I have no option but to leave the parcel with him to return. He was very rude and huffy and I'm half sure my parcel will conveniently not be given the Hermes collector! Do not recommend this store to anyone.
February 2022 by Phil Lane
The man is this shop is so rude, it?s almost funny that he can be this rude to customers. If you?re collecting a parcel it?s far from convenient, the man makes it a huge performance tutting and huffing whilst he looks for it. Good luck if you choose this option.
February 2022 by Cliff Milne
Tried to leave a Hermes parcel of a kitchen cupboard door but told this item is too big for them to deal with. Why bother trying to take parcels if you have no space to cope. Also found the gentleman very rude behind the counter.
