September 2025 by Lauren Elizabeth
Wow, at this ?chemist? you will not be acknowledged, no simple ?I know your waiting? no ?hello?, staff are literally stood infront of you AT THE TILL and walking around (it?s tiny) without acknowledging your existence then when your medication isn?t in when they have the decency to realise your there? they say I should of phoned ahead, but I phoned 6 times for no one answe? make that make sense. Maybe they?re always just having a bad day but they thats not their customers problem.
September 2025 by David Swinn
Very good busy pharmacy, staff are always friendly and welcoming, have been able to call before collecting prescription to mitigate wait times, generally have things in stock, if not usually next day.
May 2025 by Sally Onley
My list 2 visits have stood out, unfortunately not for their service. Why do they not get prescriptions ready when they receive them? A month ago I had to wait 25 minutes for a prescription that was sent to them by my GP, and then today another 20 minutes. I did not go on the day the pharmacy was due to receive the prescription, as I wanted to give them time to prepare. There were only 2 people already waiting today, so it's not as if they are busy (especially as they no longer seem to prepare them when received). Also, why did I have to sign the form today for controlled medications, when I haven't had to for months? Poor service. It's definitely fine down hill in the last few months.
February 2025 by Adam
Fantastic pharmacy. I used them for the first time today after having issues with my meds at my usual pharmacy, who were not very helpful and quite rude.
Touchwood were so friendly and helpful and Fahimer in particular, went the extra mile to make sure I got the tablets I need to keep me well. Thank you so much. I highly recommend.
July 2024 by STEWART Cousins
Friendly staff and quick service
April 2024 by Kotorman Istvan
I know this place for years. Great guys always nice to me.
February 2024 by Lorraine Wager
I found them very helpful
December 2023 by julie letts
Went to Malvern Grove Pharmacy for a Blood Pressure check. Can?t praise Fahima and Jude, highly enough. They were both so thorough and willingly took time to fully explain the results in such a friendly manner. Very impressed indeed with the excellent service which I received.
December 2023 by Hilary
I get medication delivered from the Duston branch. Omigoodness, I can't speak highly enough about the service these lovely people provide.
October 2023 by A H
Its a chemist what more can you say
October 2023 by Jeffrey green
Very nice people only a few things in shop as only manly for prescriptions
October 2023 by Richard Wiafe Akenten
Always helpful
June 2023 by Amanda.brown2406 Brown
Rubbish service no one seems to know what they are doing and prescriptions take forever to get ready.
June 2023 by David Fullthorpe
Always friendly...great little pharmacy
June 2023 by laurence poyner
Great service and staff
