August 2025 by Henrietta Brobbey
Excited with Felix service.His patience was top notch,so friendly and helpful too.Would recommend Felix to anyone.
July 2025 by Jayne Walker
Brilliant service, staff are very knowledgeable and saved ££'s compared to my previous contract
March 2025 by Kiani Walsh
Been with three for many many years and always used this store to upgrade. During my last 2 upgrades there have been issues. The most current one was back in September a member of staff sold me a contract for my phone at £42 a month so I agreed, purchased phone to arrive at the store so I could collect. The phone then turns up at my home instead of the store and gets left outdoors. I then started noticing that over £60 was being taken out of my account each month. After calling three and checking, I found out I had mis-sold the contract by a member of staff! So what was actually supposed to be a £42 contract is actually £62! Absolutely clueless staff and I think this will be my last contract with 3!
February 2025 by J
After some issues with the network I was apprehensive about staying.
Lovely Manager Josh reminded me why I stay with Three.
Checked my accounts and even gave me a discount on a SIM upgrade.
Highly recommend going into the store and seeing what they can offer.
February 2025 by nina patterson
Both Josh and V in the Weston Favell branch were amazing. Very easy to talk to and their customer service is on point.
January 2025 by Stephen Maguire
Very knowledgeable team and nice to see a manager on the shop floor
January 2025 by Paris Mag
Great service, staff were super friendly!!
December 2024 by Gordon Rhodes
The single member of staff that was there had no knowledge of the 3 product and was utterly useless. Zero customer service skills more interested in her next donut.
November 2024 by Allan Clark
Terrible service by the manager there. Very dismissive, extremely unhelpful and really needs to change jobs, as customer service is not the place for him
October 2024 by Jay
Really great service. Needed help and it was sorted. Thanks ?
June 2024 by Elizabeth Martin
Super, super customer service from Ben in Northampton (Weston Favell). Such patience fro a very knowledge young man with a very old phone to deal with, transferring data to new phone. Hugh thank yous. Liz.
June 2024 by Filip Chwastowski
I wanted to renew the contract and they have nothing to offer to keep the customer for the next months. I don't know the names but the staff is not very professional. I wanted to renew the contract and they have nothing to offer to keep the customer for the next months.Overpriced compared to the website for the same option. Bad experience.
June 2024 by Lawrence Wilson
Thank you for your support and your help yesterday from mr Wilson Lawrence
June 2024 by Julie Fenlon
Fantastic service from Erica, Chloe and Cameron. So patient in answering my questions and setting my new phone up.
March 2024 by Stuart Fraser
Very helpfull
