March 2024 by mark anderson
Smart shop is quicker than queueing
March 2024 by L
I visited this site on the evening of Thursday 7th March and paid for goods, accidentally leaving a tube of £2.20 cling film on the self-checkout.Upon getting home, I realised I?d left it at the store and drove back to pick it up, I accidentally forget the receipt at home in the shopping bag.Upon arrival at the store I spoke to Flora, the checkout assistant who had served me earlier, and told her what had happened.Naturally she remembered me but the cling film I?d left had been removed from the checkout area. Flora requested someone retrieve it from the relevant shelf. However Ellie, the ?Supervisor? appeared and insisted that there was no way she would be giving it back to me without me driving back home again to get the receipt, despite the fact that I been there moments before. I thought she was joking.In an attempt to save me this inconvenience I asked her to simply check the till record, the till video camera, or just confirm with her own colleague telling her that I?d paid for it. She walked off saying that she was going home, muttering something about company policy. I asked for her name, but she refused. Flora asked me not to escalate a complaint, offering to buy the £2.20 cling film for me herself. I thanked her and refused.Furious, I drove back home, returned with the receipt, and upon entering the store met Steve Campbell, the Store Manager, and conveyed what had happened. I asked him if he also thought Ellie?s behaviour was ridiculous. He nodded in agreement.I look forward to his intervention in terms of customer care, since clearly some staff at Sainsbury?s Sixfields like Flora are lovely, whilst sadly some are petulant children with no common sense like jobsworth Ellie, who are single handedly damaging an otherwise good reputation for loyal and repeat customers. Four stars down to one.
March 2024 by elvis adomako
I love to shop here
March 2024 by KnightRunner
This store has all that you are looking for, in well organized and labelled isles
March 2024 by straw berry
Popped in here late at might and they had a great range of stock, will be returning ?
March 2024 by Cameron Bradbury
Basic shopping. No fancy food here. Meat, two veg. Parking is still a pain. They re did the parking area and instead of taking the opportunity to widen the spaces they went for the same tight gaps that a contortionist uses to practice. Recently they went on a pricing increase for petrol. When th supermarket is higher than BP you know you are being ripped off. However, all the moaning in the world will not change what goes on at Sainsbury's. So after many years I will vote with my feet and head over to Tesco's. "Every little helps"
March 2024 by L Ceejay
Disgusting toilets, always filthy.
March 2024 by Sum it
Uncomfortable Experience with Security Guard at Sainsbury's Weedon road on February 29thOn February 29th, I visited your store to do my regular shopping. Unfortunately, my experience was marred by the behavior of a security guard.Throughout my shopping trip, the security guard followed me around the store, staring at me on several occasions. I felt uncomfortable and racially profiled as I did not witness him following other customers in the same way.When I approached a staff member to express my discomfort, they disregarded my request not to involve the security guard and called him over. He became confrontational and aggressive, asking if I planned to complain and then telling me to leave the store.As a loyal customer who spends hundreds of pounds at Sainsbury's each month, I am deeply disappointed with this experience. I never expected to be treated this way at your store.I would appreciate it if you could investigate this incident and take appropriate action to ensure such behavior doesn't happen again.
February 2024 by A O
Sack the management ,ruining a good shopping experience
January 2024 by s c
Thought we?d have lunch, apathetic staff 2toasted sandwiches , one with ham and onion other cheese and onion took pics of each can?t tell which is which by looking or by tasting, the cheese was bland the onion was a token spec or two in both , not very happy now I remember why we stopped buying lunch in sainsburys
December 2023 by Lynda Smith
Everything your heart desires all in one place! Whoever could ask for more? Easy parking, but remember to get your shopping trolley before you go up the escalator!
December 2023 by Jinx The Mal
The store is great with an Argos and Optician too. Beware in the lower car park as sketchy people around asking for money.
December 2023 by THE MAD ALEXANDERS
Good value for moneyFriendly staffClean store
December 2023 by ruj bhaker
I want to express my gratitude to Eleanor at Sainsbury's for the exceptional service she provided. Her attention to detail, positive attitude, and dedication to customer satisfaction truly stood out. Thank you for making my shopping hassle-free!
December 2023 by Flak88
Worst Sainsbury's I ever been. Car park is a nightmare, shop is poorly laid out. Guy at the checkout looked decidedly bored and sucked his teeth has we approached him. Then yawned as he asked us if we wanted a receipt. Very poor!