March 2024 by David Sadowski
Opening times are outside most peoples break time. Very poor customer service ?
March 2024 by Rhiannon Kinirons
I was expecting a parcel and it said delivery between 7:30am and 7:30pm, they were on my street, had about 4 parcels in his hand and I asked if he had got a parcel for me, and he looked at me and ignored me, then drove away, I am quite mad as the parcel were for my sisters birthday tomorrow, and then he didn't even put a slip in my post box, then now my order says it was "inaccessible to deliver" I was standing outside my door and he ignored me! Poor customer service?
March 2024 by Leanne Powell
Ordered an item online from a fellow small business owner, and it was sent on 48hr delivery service via Royal mail, a week later it was finally out for delivery!My item has now been out for delivery for 2 days so far. Now on day 3 and again I am having to contact royal mail to find out where it is.
March 2024 by Y Z
Called RM at St James Mill. As the sender sent my parcel to a wrong address nr.RM responded its been delivered. FACT is the address doesn?t EXIST.I have spoken to RM in London too and they confirmed it doesn?t even exist. It was supposed to be delivered to London!RM ST JAMES MILL CONTINUED to argue with me saying it?s been delivered and it HAS NOT.They are not only bad listeners, they are also lying & thieves.Greedy horrible people.This is what gives RM a bad name and rightly so!
February 2024 by Keri Davies
Royal mail.waste of time
January 2024 by Zorawar Singh
Really bad experience with royal mail. My parcel should be delivered by 4th January and then they said your address is not accessible, parcel will be delivered on 5 January. It?s 16:14 now and still no sign?. What if someone really needs their things, so bad service.
January 2024 by Dalton Meeks
Local delivery office for nn1 nn4 and nn5 codes
January 2024 by Peter Pyne
One letter says delivered no sign of it other letter open contents gone , this is happening too much lately
December 2023 by Mihai Radu
Big change / improvement since my last visit regarding staff.
November 2023 by Lawrence Ijebor
Friendly staff, gave me time to resolve my package problem, by going the extra mile..
October 2023 by Carol Ross
I?ve been here 3 times lately to pick up post at 8am. The visitor car park is completely full and no one is collecting post, so it?s obviously not people collecting post. The whole street is double yellow lines. Please reserve a dozen bays to only 40 minutes parking, this would give people a chance collecting their post!
October 2023 by Phavour Ahda
Staff was really helpful in helping me find my package. Remember to go with your ? I had to go back to get mine.
September 2023 by Gail Whitworth
Opening times need updating online 2nd day in a row it has been closed when says open online!!! Taking time and petrol - This is more like royal fail than royal mail ?
August 2023 by Ola Kukula
Every time I'm here I kiss the door goodbye because the opening hours are constantly changing!!! This is ridiculous!
July 2023 by Michelle Tebbutt
Online hours state 8am-7pm, on the door states 8-10 then 4-6, can someone please update the website about this as I got there at 3pm (having walked 30mins) and ended up waiting an hour!
