December 2021 by Jamal Uddin
I?m a nationwide customer so I called this branch to see if they can help me to certify my ID to send to my conveyancer. The lady on the phone asked me if I was getting my mortgage through Nationwide and was extremely rude! When I said no she then replied with, we don?t know you and then slammed the phone down whilst I was still trying to speak to her!! Not the kind of customer service I expected and if I could give a zero star then I would because that was not the attitude I was expecting!
