January 2024 by Mary Joseph
Yesterday evening, we went to the restaurant and the security at the entrance allowed a big gang of people to enter in without even standing the long queue. When people questioned security told one of the gang was in the front of the queue but it was not the truth. At that time people with tiny babies were even in the freezing slow moving queue. Really unfair treatment. We had reserved already and most of the people in the queue was reserved. Evethough we reserved, people were in the queue, some were allowed to enter without standing in the queue. This is not acceptable.Secondly, l have noticed many of the plates in the restaurant were not cleaned properly and has food waste has sticked dry to the plates which is really disgusting. You may be cleaning, l am not saying you are not. But also, there were dried food waste.Thirdly, price of the buffet is extremely high when compared to the taste of food and the quality of service.Overall experience is not at all good.
January 2024 by TJ G
Producing extraordinary amounts of food for so many people every day - delivering consistent high standards of variety, visually appealing and tasty food by extremely polite, efficient, hardworking team.Great value, thank youParking: Shared carpark, advise people on the website of 2 hr restriction and suggest alternatives, nothing else they can do
January 2024 by Jemma Kush
Food that i tried was lovely. No complaints, lovely atmosphere. Staff are very friendly and welcoming.
December 2023 by Christopher Wiltshire
This was really good at the beginning but has become more expensive and no longer presents value for money.Deserts are not very good for the most part, and overall food is average and not the quality or tatste of other local restaurants or takeaways selling this type of food.It seems everyone gets packed into one side, and the nicer area is mostly vacant.the birthday song playing multiple times in a session is annoying as well.Parking: Parking is free for 2.5 hour's but qr code is up high, so difficult to scan
December 2023 by Jake Croft
It's an all you can eat, I would say definitely quantity over quality. Big place, more on offer than they advertise which is a bonus. Drinks are ok. Service isn't exactly with a smile but efficient.
December 2023 by Ian Marchant
Service was very swift, you can see it run in a productive manner to utilise table space and turn over maximum volume of customers.The Atmosphere was energetic and joyfully busy and jolly. The door staff are very strict with entry and re-entry which is slightly off putting.The choice of food was good and a nice choice and variety, we found that the food was very salty and we found that early hours of the next morning we were waking up to have to drink water.The Parking limit of 2 hours is not really adequate and a factor to possibly choose another venue for a party as who wants to be rushed.I would return again so on balance it was good.Parking: Parking is limited to 2 hours and very small not suitable form such a busy venue.
December 2023 by Jennie Hogg
A great place where you can choose exactly what you like to eat, lovely things for children too. The service is excellent, they are very attentive to your needs all the time. It is an amazing place and week with a visit!Dietary restrictions: I am on a very low fibre diet but they still had lovely things I could eat.Parking: We had no problems parking.Kid-friendliness: The place is very kids friendly...... and you could see all the "kids" really enjoying the candy floss!!!Wheelchair accessibility: It seems easy for a wheelchair to enter.
December 2023 by Jaroslaw Kusy
Perfect restaurant for a Saturday evening. Full culture, the number of people inside adapted to the room. Delicious food, everyone will find something for themselves. Pre-Christmas atmosphere with relaxing music.
December 2023 by Geanina Ciupitu
Was expecting different(larger) variety of
December 2023 by Louise King
Very expensive for the quality of food, everything tasted over cooked and dry.The only nice thing to eat was the sushi & the bar where you select the fresh food and they cook it in front of you, but be prepared to wait in a que, it can take at least 30mins before you can actually sit and eat it.Kid-friendliness: The kids enjoy it, they get to try a variety of new foods, with a range of desserts and sweets. There favourite thing was the new candy floss machine, it makes these huge flowers it was very impressive.
December 2023 by taylia witham
Worst meal. Payed £65 for cold food and when we said we was disappointed and that the cold was cold his reply was ?no it?s good? it?s not good enough. It was a surprise meal and it was the worst meal I?ve had in a long time. For £65 I would want the food hot, less chewy and good customer service. The staff are constantly starring at you and making u feel uncomfortable. Just a really bad restaurant to how it was a few years ago.I highly doubt going back and I actually recommend to others to try other places with better food and customer service with from the staff.Would have at least like a sorry for the company with a bit of a refund as all 3 of us was very disappointed in having cold food. But they just ignored us and walked away. Disgusting behaviour from a restaurant that was none for hot lovely food with lovely staff members a few years ago.
December 2023 by Shaun A
Excellent place for food. Unlimited food so all you can eat. This was my 3rd visiting and all 3 have been great. Atmosphere is great but couldn't give full stars as it's so loud in there with the amount of people in there and music on. Apart from that it's great in there. Food is a variety of things not just Chinese food. Recommend going in day time more then evenings and evenings seems busier.Parking: Parking is out the front but only get 2 hours free
December 2023 by Steve Biggs
We came here last night and the service was excellent. We had booked for 8 but 9 turned up and they were happy to accommodate the extra person. Good variety of food, desserts were excellent and so was the cocktails. Great place to dine with a large
November 2023 by vanessa b
What should have been a lovely dining experience resulted in management shouting in front of a restaurant full of people wasn't my idea of a great Friday night! My friend had booked for the two of us to enjoy the buffet style Asian food experience in the Mandarin at Weston Favell early evening on Friday 1st December. All you can eat is an experience to be enjoyed but unfortunately the food wasn't satisfactory. The food wasn't even luke warm so as you can imagine that is coming out hopefully hot then being left open not covered. I have previously eaten at all you can eat or buffet style restaurants before and never experienced this. We mentioned it to one of the waitresses who said she would speak to someone. After having cold starters and cold small main course I thought I would go for some dessert as that should be ok. I had a slice of one of the many gateau's and it was so dry it had a crust on it so I didn't eat it. We then a spoke to the same waitress again and asked to speak to a manager. The man I can't call him a gentleman who came over to us was very matter of a fact and said that's what the food is like and that you can get more if it's cold. If you're sick then you're sick!! This is not the answer myself and my friend expected. No apologies or anything but he actually started shouting at us until my friend asked to speak to someone higher. A lady came over and said you have had a problem with your food and we explained what the man had said. She said the problem is it's cold outside and that's why the food is cold! I said so if I go over to Domino's now and buy a pizza it's going to be served cold as it's cold outside? The the man came over and started shouting at the woman something in Chinese and te started shouting at us. The woman said she would check the temperature and came back to say it was adequate. My friend said that she wasn't prepared to pay for the meal and the man said you go I'll pay for you but continued to shout at us. I'm wondering whether he would have done this if we were two burly 6 foot gentlemen having the same problem. To top it all the lady said you'll need to pay now. My friend stated you don't understand we're not happy so we won't be paying and we got up and walked towards the door. The man then css as me towards me again to say don't f-----g pay then and don't come back here again! Here's to say we definitely won't be! Whats happened to good old customer service? We didn't want to walk away with bacteria as a free gift! Hence an email has been sent to food hygiene to protect the rest of Northamptonshire!
November 2023 by Vivian P
we had a lovely time , the staff were great our needs were attended to at all times , the food was tasty well cooked and fiil;ed us up , the abieance was amenable being a self serve buffet you come across a verying mix of humanity but i felt safe due to the beautifull bouncer outside , he could have strangled people with his dreadlocks , the deserts were also amazing and kept at the right temperature ,,,i carry a probe as cream can be a bit iffy if warm , it was on the whole a good night out .