January 2025 by Liesha Jones
Absolutely shocking. Booked for wacky warehouse to be told they were overbooked but we were allowed in. There were several parties one of which the adult were fighting in the kids ball pit. One member of staff Absolutely clueless attempting to run it all. Asked to be moved as it was ridiculous. We were moved into resteraunt ended up with freezing cold food. My little boy who is 4 didn't even get his meal as the girl in wacky warehouse claimed it was lnt ordered despite being paid for. Ended up with a refund for soft play but not good enough. Staff were rude and incapable, team leader ignored us when we wanted to sort the issue, will not be returning my son who's birthday it was left upset and we ended up at macdonalds. Absolutely awful and we weren't the only customers complaining
January 2025 by Carla Phillips
The staff are excellent. Would highly reccomend
January 2025 by michael keen
The staff were very helpful.also friendly nothing to much trouble. The food was great everyone in the party of 20 enjoyed there meals, it was served with every thought of getting us all eating are food together, 10/10.
Parking: Plenty of spaces
January 2025 by Andy Rouse
Fairly poor service, bit slow and confused even though pre-ordered. Food mediocre. Would not recommend
Vegetarian options: Fairly poor and not well made
December 2024 by Kirsty Sweeney
Went here today for Christmas dinner 21 of us and I can highly recommend the service was amazing the staff kache maria harry and Alex was also amazing the 3 course meal was 5 star all round I will definitely be back next next year!!!!! Thank you very much
December 2024 by Cindy Matthews
We went as a family of 12 as a break from cooking and being stuck in the house.
We arrived with nobody to show us to our table, when we did sit down the tables where sticky my glass had lipstick on it !
We finally decided to order to say there was no bread rolls, baguettes, wraps or pies so could only order food that had none of these things in.
Finally got our food was mediocre and that's being kind!
Some things where not with our dish and the portions are very small I mean very small.
Men's toilets where also out of action so the disabled toilet was massively used ! And you could tell!
Staff where lovely tho and this isn't there fault, but I'd definitely not reccomend and won't be going back.
December 2024 by John Tippett
Food was good and servicecwas excellent, we meet here every month and are usually really happy with the food and service. We use the app to get table service.
December 2024 by Peter Sweeney
One of the best xmas dinners ive had, first time as a family outing over xmas and it was generally amazong, food and staff were everything youd ask for! Well done all
December 2024 by Angela Berkshire
Brilliant service food excellent could not fault staff were excellent thank you
December 2024 by Lauren ward
Slow on waiting for food
Not the staffs fault maybe management could maybe get staff to come help
Staff trying their best
Atmosphere I?ve scored one I?m a cleaner myself and toilet paper should be stocked up and toilets not cleaned properly wouldn?t let my kid touch anything
Again maybe management could look into a cleaner ?
Work needs doing it could end up with more stars
Staff apologetic but overall I?d blame management, not the staff ,given it?s been Christmas and Boxing Day
I?d definitely improve in all these areas give me a shout if you need a cleaning company ?
I had hunters chicken the chicken was a bit dry
Kid-friendliness: Soft play for kids
December 2024 by Amanda Williams
Meals all cooked to perfection, compliments to the chef. Service by all staff very good .Improved so much under new staff, chef & management. Well worth a visit.
December 2024 by Louise Lyman
Fantastic service from Alex, very polite.
December 2024 by Louisconner Sweeney
Visited with family. Great experience. My steak was cooked to perfection and the staff couldnt be more welcoming!! Will be returning.
December 2024 by Mel Missin
Very good overall
December 2024 by Lorna Denholm
Today we were served by Harry and his team. We were really warmly welcomed and they couldn?t have done more to politely and professional ally serve us all.
Harry in particular has a lovely, warm style.
The children said the food was great!
Many thanks!
