December 2023 by Barry Joseph Peck
I visited this with my son and I have not been here for 7 years and the service was excellent, the server was so good and the food was amazing this has made my night, very good and stress free.
December 2023 by Mike Flint
Frankie and Benny's is a very clean and tidy venue. That you could take even your Family to eat as there is plenty of room and space without feeling cramped.
December 2023 by Wendy Dean
Not a nice experience, food was OK, but not great. The restaurant was extremely cold, we all kept our coats on. Very noisy with music playing extra loud and customers shouting over it to be heard. Won't be heading back any time soon.
December 2023 by Timothy ?Tim? Reid
The service was amazing the staff courteous and always looking after us.However when I left within minutes i was violently illAll I ate was beef lasagna.
December 2023 by patricia pickering
Very disappointed in our visit. It was a celebration meal and the food was dreadful, not worth the money. The gluten free food that came was very lacking, no corn, no bacon or cheese, a tiny ribs, the chicken was so thin and had holes in and was a weird texture. I would not recommend eating here.
December 2023 by Matt Goodrum
Had a decent meal here, service was pretty fast and the food arrived quickly, much sooner than expected which meant we didn't stay for very long. It was a quick meal rather than a proper dining out experience, it did feel a little bit like we were being rushed. But the food was good.
December 2023 by Richard A'Court
Very friendly staff and a lovely fast service, the food tastes good and my only negative would be the menu choice, it just needed a bit more choice, apart from that we had a lovely time.
December 2023 by Mike Sorbo
Having not been to a Frankie & Benny?s for years, we thought that it would be nice to go again. I can say for certain that it?s the last time we?ll ever go.Two of our mains came out missing basic things like cheese, bacon, ribs, sweetcorn. Presentation was incredibly poor, flat chicken and a plain jacket potato slapped on a plate. The other meals had no issues, although they were very average for the price!Wetherspoons offer better quality food at a much cheaper price, that?s not a joke.Service wise, our server was lovely, very friendly and approachable, but unfortunately management were not. Not only were we not able to speak with them as they communicated with staff via text message, they were actively looking for ways to deny us using student discount for 5 people, as they claimed the terms stated it was up to 4 people. Their official website states 6 people.Despite the poor food, they argued about the discount of one main even after seeing their own terms on their own website.Overall, the prices are very high, the food is decidedly average at best, and the management would rather argue back and forth than provide what amounted to around £5 discount on a main.Needless to say, none of us will return. Even taking away from the issues mentioned, the prices are so high for the quality and taste of the food, it?s simply not worth it.
December 2023 by Colin Gibb
10 of us went for lunch. Originally we went to the Harvester next door - they turned us away stating they couldn?t take a table of 10 (restaurant was barely half full and there was a bench table that seats 12 that was empty!)We went next door to Frankie and Bennys, no issues with there being 10 of us. Staff were really friendly and happy. Service was great, food all came out together, no problems or issues with anyone?s food. Service was great, food was good - all of us were extremely happy!
November 2023 by Chris Smith
It?s always the service that makes it for us at this place. Annette though, really stands out- seems to have a love for life and it really shows through. It?s a shame she is pursuing other things. Will be a severe loss to the place when she does go. But then someone with such an infectiously positive personality is wasted in the service industry anyway. Wishing her all the best. Possibly won?t be the same without her.
November 2023 by Allyson Chorlton
Not been here for years. I was pleasantly surprised by the quality of the food. The staff were all very friendly and attentive.
November 2023 by Ashley Bryant
We had a family lunch here to celebrate our little girls 4th birthday.Jackie, who was the duty manager and our waitress was accommodating and compassionate towards a few requests that we had made. I thought service like this had died off years ago. Thank you Jackie.
November 2023 by Della P
Excellent in every way. Would definitely go back. Staff very attentative and friendly. Nothing to much trouble. If you're thinking of going there, and haven't been before. I would highly recommend it. We went to Northampton Riverside Branch.
October 2023 by Richard Abel
Really friendly service.Happy to wait until all the group had arrived before taking orders.Obviously, we still went ahead with drinks.There are no issues with the food.Really nice food and quick service.We brought a cake and the staff was happy to handle everything.Even having cake, we all still ordered desserts.Very clean all round the restaurant.Always checking if anything was needed and everything was ok.
October 2023 by Nick Robinson
Quite good food, seems quite expensive for what you get even considering cost of food, poor draught beer selection and took 3 go's to find a bottle of beer in stock. Waitress had obviously been on a cigarette break which wasn't so pleasant.
