February 2024 by Paul Hannent
Lovely rooms, friendly & helpful staff. Great stop off for a business night awayRooms: Lovely room, very restful
February 2024 by Daniel Rayne
No pool Or hot tub as advertised. Up date your details please. Only reason we booked.
February 2024 by Zamier Mohammed
As a frequent traveler, I recently had the opportunity to stay at the Delta Hotel in Northampton. While the overall experience was pleasant, there are a few areas where the hotel could improve to enhance guest satisfaction.Firstly, upon check-in, I noticed a lack of personalised attention from the hotel staff. While they were courteous, I felt that more proactive engagement and assistance could have been provided to ensure a smoother check-in process.Additionally, the cleanliness of the rooms left something to be desired. While the surface areas appeared tidy, I noticed some dust buildup in corners and on surfaces, suggesting that thorough cleaning could be improved.Furthermore, the Wi-Fi connectivity in the hotel was inconsistent, which was inconvenient for guests who rely on a stable internet connection for work or leisure activities. Improving the reliability and speed of the Wi-Fi would greatly enhance the overall guest experience.Despite these areas for improvement, there were also positive aspects of my stay at the Delta Hotel. The location was convenient, with easy access to local attractions and amenities. The hotel facilities were well-maintained, and the on-site dining options offered delicious meals with a variety of choices although on the high side.In conclusion, while the Delta Hotel in Northampton has potential, there are opportunities for improvement, particularly in terms of personalised service and cleanliness. Addressing these areas could elevate the guest experience and make the hotel a top choice for travelers in the future.Safety: Out of town
February 2024 by Rebecca Worster
Attended a training event for the day at the hotel and had a fantastic lunch that took into account my dietary requirements with allergies to gluten, dairy and seed oils it often makes it hard to eat out, but not here! A lovely meal served warm and fresh with dessert which was a lovely surprise. Really appreciate the efforts made by the staff today that allowed me to eat with the rest of the team without feeling like an inconvenience
January 2024 by Dean Foskett
Smart hotel located on edge of Brackmills Industrial Estate with east access to A45 and M1 J15. Smart rooms with polite staff. Conference rooms are spacious and modern.
January 2024 by Julia Powell
Great room, nice & quiet,Kind Regards,
December 2023 by Harvinder Basra
Sivan delivered exemplary service upon entry, ensuring we were made comfortable and had everything we needed. The team were amazing. The cleanest place I have stayed, enjoyed my stay in the suite. Service provided by Sivan really stood out. Definitely what all customer service should be based around. Thank you to the team!
December 2023 by derek stuart
I love it the food is a bit expensive so is the alcohol but its a really nice place to
December 2023 by Ogoina blessing
I had a wonderful experience here, friendly service, wonderful
December 2023 by Alun H
Lovely spacious clean room, and a lovely hot deep bath. The TV worked fine, and the bed was very comfortable. The room temp was perfect throughout. Cannot fault the room or bathroom. Special mention to Alisha on reception who sorted out a minor wrinkle we had with the bath plug, Alisha was professional, courteous and efficient. She will go far ! Also, kudos to the restaurant staff who dealt with an impromptu booking for 20 x of us who had been at a seminar at the hotel yesterday. Did I mention the food ? Superb. And the breakfast bar is also glorious. See you all again soon ??
November 2023 by Deon Louw
Has a business meeting, great service and good coffee.
November 2023 by Brian Henderson
Hotel & staff were very accommodating to us after a very long drive down from Scotland. Allowed us an early check in and couldn't have been more nice. The location is excellent being less than a minute off the main A road. Room was lovely and clean, Would definitely recommend to anyone visiting Northampton.
November 2023 by Hayley Pipe
Lovely room, comfy bed, nice and clean. The staff were lovely and very helpful.
November 2023 by L5987CEjanes
Overall good with good food and excellent staff. Especially the chap on housekeeping that we spoke to when needed who was more than helpful. Deserves an award for his customer service as spot on. Wish I'd got his name. However, bit shocked when we checked in to discover that as we were only staying 2 nights our room would not be serviced during our stay. This is not made clear on the website and you are still charged full room rate. (Will add here it was serviced as I complained). Does make me wonder if their corporate guests would suffer un-serviced rooms. We were told if we needed any additional towels, etc we could ask for them and they would be provided. This is a four star hotel! I would expect that the room should be serviced every day as you are paying premium rates for a certain level of service. If Marriott don't want to service the room every day then give a discount on the price. You can't expect people to pay full rate for 1/2 a job. If I wanted rubbish service and an unmade room for my stay I could book a cheap hotel elsewhere. The excuse given was they were being environmentally friendly and using less chemicals when I spoke to the reception manager. If you are the same resident in the room you don't necessarily need chemicals to clean the sink or toilet. A quick wipe round with a damp cloth and tidy the bed, no need to change sheets and then put the room straight. When I go away for a break I don't want to be making my own bed etc. Part of having a break is to be looked after and having been out for the day coming back to a room that is clean and refreshed. Not a tired bed from the night before welcoming you through the door. I suspect this is more of a money saving operation than an eco one as it means they are spending less on housekeeping staff, and also less on soaps etc. As a Marriott Bonvoy Gold member I consider this a disappointing drop in standards from the Marriott Group.
November 2023 by Lady_Beancounter
I'm writing this at 5.30am. I've been awake most of the night. The constant humming noise from the air conditioning unit / bathroom extractor fan (can't tell which) has been on constantly, is extremely annoying and stopped me from sleeping. Yes, everything is switched off. Yes, I always bring earplugs with me when staying away. No, the earplugs haven't helped. The good points : easy to get to, plenty of parking. The staff at reception and serving at dinner were friendly and efficient. The room is large and was clean. The bed is large although two pushed together, but each side is big enough that I haven't encountered the ridge in the middle. Not so good: the fact I can't sleep due to constant humming. Also, whoever thought it was a good idea to put a smoke alarm that flashes every couple of seconds, on the wall near the bed, needs their head examining. It could easily have gone round the corner of the wall by the bathroom where it wouldn't be visible from the bed. As it is, it's something to look at as I contemplate how noisy this room is.
