December 2023 by Jade Haynes
Excellent customer service. 100% recommend. Wayne was very helpful.
November 2023 by Charankamal Matharu
Straight in and out with a great purchase. Keith worked out everything and got delivery arranged. Only took 15 minutes!
October 2023 by Prince Ali
Such appalling and misleading service and behaviour recieved from keith and worse the store manager Adam, i give the store a Big fat ZERO, who failed to give full information on the removal of old carpet which resulted in my 80yr old mother paying out extra £40 none of which was mentioned clearly on the invoice. We rang the store only to be on the receiving end of an arrogant, condescending store manager where he wont even give his full name and just said Northampton store. Very poor service, go shop else where unless your okay with this kind of misleading misinformation.Ali
September 2023 by Jackie Ansley
Really bad service. Turned up a day late. They gave me a time frame of 11:30 -1230 the next day and didn't show until 13:00. I was going to charge me and extra £80 to have my doors shaped to fit as the door was too long.
August 2023 by Lisa Cook
I highly recommend you go elsewhere I?d give zero stars if I couldI have never been so horrified by pushy and manipulative tactics used on my 81 year old mother and was told to leave when I tried to interveneSuch charming phrases as just because you don?t care about your mothers safety I do and I?m talking to the person actually paying not you . My mother is elderly and vulnerable and had asked me to accompany and speak for her she ended up being manipulated into spending a lot more after they refused to sell her the carpet she wished to buy and sold her one double the price !
August 2023 by Philip Randell
The members of staff in Carpet Right at Nene Valley were very knowledgeable and friendly. They helped me find a carpet within my price range, and was able to deliver my carpet within my time frame and fit it too! Fitters were friendly and professional not to mention fast! Thank you you everyone at Carpet Right!
July 2023 by daniel babb
Very pushy salesman, deliberately confused an 80 year old woman in order to sell her a carpet double the price. disgusting behaviour that has been reported.
July 2023 by Ryan McDonald
Adam and Keith were amazing bent over backwards to help me!
July 2023 by James Love
Adam served me and he was excellent nothing was too much thank you
June 2023 by faye wildsmith
Adam at carpetright Northampton went above and beyond to make sure we would have the carpet fitted before a family party.
May 2023 by Robert Smith
The young man that served me was very knowledgable and good delivery times?
April 2023 by Bilal Ali
Great experience in store once again. No hassle or staff being over bearing. Adnaan helped me find a what I was looking for, was in and out in 15 minutes. Keep up the good work.
April 2023 by C Noquet
Keith is a lovely team member, very grateful for all of his help.
February 2023 by Natasha Edlund
Adam was very helpful and the process was really smooth. Would definitely recommend going to Adam at Carpetright 100%. Thank you Adam!??
February 2023 by Priscilla Peters
Great service, great patience, clarity and understanding from Carl and Philip. Thank you for helping my elderly parents today as returning customers to Carpet right.