December 2023 by Kristina Pchenitchnykh
Absolutely, the worst place ever, please do not go there if you have other pharmacies around you. All people who work there, including the manager, extremely rude and whenever you asking for help with medicine They literally have zero professionalism and expertise.
December 2023 by Matthew Price
Raced up to boots weston favell to get some medicine for my son. Got there at one minute past five and was frog marched out by a very rude member of staff telling me we?re close !!! Says on the web site open till 5 30pm - customer service was shocking
December 2023 by Amanda Broxton
None of boot?s pharmacies ever answer their phones. Try for an hour. They despise your meditation when not everything is on the prescription and then you?re stuck!
December 2023 by David Kaye
Never answer phone rung them for 2 hours on and of no answer and to day no answer waste of time
November 2023 by Marija Reis
Shocking! Been twice in couple of months and there is only one person at the till. She has to go downstairs to get collections and bring them up, meanwhile quie is getting bigger and bigger, few people give up and leave, the rest patiently waiting while poor stuff runs up and down. I am guess they are saving money on stuff and that's why this happens, I'll avoid next time
November 2023 by Rita Fisher
Boots in riverside Northampton has only self check outs. Not shopping there anymore.Lost a customer. Virtually no staff.
August 2023 by hubavena boykova
I visited this store yesterday. I've been shopping at Boots stores for many years. I can say that this Boots store was the rudest and had the worst customer service I've ever seen. I believe it's not right to mention their name here, but I'm definitely going to complain to the Boots head office about the rude staff, whose behavior I find inappropriate.
July 2023 by simon bardell
Awful! Had to wait half an hour as they couldn't give out medication for some reason. Not sure why, they didn't say. Went back after half an hour and had to queue for another half an hour. She printed off the prescription and said come back in half an hour. I asked if they could do it any quicker and she nearly shouted that she had just printed off 250 prescription requests. Not sure why that should be my problem, but apparently it was! Came back after another half an hour and still had to wait a further 10 minutes. Again, she was a bit rude when serving me. I get that everybody gets a bit stressed and they might have been short staffed, but this was another level of bad service, and they didn't explain the wait, apologise, tell me why it would be so long etc. The shop looks dirty as well. Awful place, will definitely not be going back there again.
July 2023 by Sonali Holay
This is one of the popular go to pharmacy for the locals, it has lots of products and they even stock baby to toddler clothing range from their own brand. Products and clothing all are of very good quality.
June 2023 by Jacqueline Neenan
Very helpful staff.
June 2023 by Shailaja Waykar
This is one of the popular go to pharmacy for the locals, it has lots of products and they even stock baby to toddler clothing range from their own brand. Products and clothing all are of very good quality.
May 2023 by Carmen Togan
We have been with this chemist for few good years now. It used to be a good, reputable place with qualified, respectful staff. Now everything is the opposite, rude, disinterested, superficial customer service. Several times waiting ages to get your px done, they say they do things but at the minute you left they put the task aside and forget about it. Absolutely disgusting! Avoid the place!
April 2023 by Gaz Thomson
Considering you have to wait about an hour just to be seen in Tesco's pharmacy and then get to the bottom of the line just to be told they haven't got any stock boots is amazing they have everything in stock you might have to wait a little while but they're all professional and there's many in there to deal with you Tesco's pharmacy usually only have about two people in their which then takes about three hours to be seen and then told we haven't got your stuff which then you just want to turn around and punch them lol
April 2023 by Andrei Nita
I've been taking my medicine from here for a year, every month I lose 2 hours, it's a joke, it moves very very slowly, the management should do something, at least they should change the staff
April 2023 by Ashok Dave
Not very helpful staff. Large queues. Difficult to find staff for help and advice.