February 2024 by Tom Mccreadie
Great selection of stuff. The shelves could do with a clean and when asking staff for help they couldn't direct us to the right place
February 2024 by Kim Tyrrell
Find this store quite expensive compared to others but there is plenty of variety here.
February 2024 by Stephen Arroyo
Karagh did our free design session. She was great! Super skilled at the 3D modding software with an eye for detail, so her commendations were appreciated.It was an 8:00am - 10:00am session, but she was bright and friendly from start to finish. Offering us coffee/tea/water on arrival.On our first visit, Maddie (I think) was also really nice!We had lots of questions as we were inexperienced but she was patient, friendly and found out anything she didn?t have the immediate answers to.
February 2024 by nkululeko dube
V good
February 2024 by Sharon Ayres
Polite great customer service
December 2023 by Aashis Gurung
The staff are really helpful, the app range is better then in store. Stock levels and availability range needs to improve compared to competitors. Including price point.
October 2023 by Hayley Rixon
Fantastic helpful staff, I think we deserve shares in the company with the amount of money and time we have spent in the store whilst we have been doing up our home.Tom who works in the kitchen department is an absolute credit to the company, helpful, polite, and knowledgeable.We can only praise the staff at this store.Omar has served us at the till several times even at 7am he definitely is the service with a smile representative you want serving.
October 2023 by Alexandra Jendrusova
I am going to express my every time experience when ordering a delivery. Every single time, I wanted to order material,seeing it on shelves, I was told either they have not ebough or not at all. Clearly,I can see full shelves, but no,because delivery comes from Milton Keynes. Our last delivery,01.09.2023, I spent 50 minutes on the phone to be answered. Not receiving any information the day before,I was asking if it would arrive that day. It did,with items missing. After not hearing from B&Q for 2 weeks,I spent 30 minutes on the phone to be picked up, and then the lady wouldn't discuss our order with me, because I wasn't an account holder, my husband was. (My name was added,but she didn't see it). My husband was away, so he called B&Q after over 1 month since our actual delivery, waiting over half an hour on the phone, to be told that they have to check with different department about missing material, and that they will call in next 24 hours. That was 2 days ago. Staff at Northampton B&Q are amazing, but delivery is not worth even 1 star.
October 2023 by Richard Brain
Did a click and collect. Had a 2 year old with me and was collecting 25 boxes of tiles.It was quick and the 2 girls serving were very polite and helpful. They helped getting the 2 trollies to my van and waited with my toddler as I loaded them on.Great service and as I am new to the Northamptonshire area I am really pleased I used them.Will definitely use B and Q at Northampton again.B&Q take note, you have some great staff at his store so look after them!!
September 2023 by Iba
Helpful staff and a clean and straight forward store.
September 2023 by Im Harold Ramis
Decent amount of a selection, not the cheapest prices but will have what you neex when your usual merchant isnt open. Car park is s bit of a joke.
August 2023 by Ed B
The staff at this site is always helpful, friendly, and knowledgeable, which is refreshing given I can't say the same for a few other branch's that I've been to.
August 2023 by Ramona G
You can find anything from lights to plants, storage boxes, kitchens and tools. Reasonable prices compared to other shops. Large outdoor area for gardening stuff. Plenty of parking including mother and child and disabled.
August 2023 by shirley sutton
Nice and clean reasonably priced..friendly staff food very good would recommend..
July 2023 by Kinia K
a large store and a selection of products, the quality of things is fine, big garden centre outside