March 2024 by Lorna Davis
The volunteers are rude specially in kettering shop. We were there last week and the volunteer accused my nephew a thief. He was trying a shirt and he was showing us if it fits ok. And the volunteer approach him and she said nice try. And it seems like she caught a thief. She took the shirt from my nephew and instead of asking if we are going to buy the shirt. She actually put the shirt in a hanger and put them at the back of the cash desk. She said because there is a lot of thief in the shop .I told her you accused us as a thief if we take the goods outside the shop without paying . We are still inside the shop. Sorry to say I lost my temper that even the manager told us to get out the shop. Do they really think we're going to steal a £6 pound second hand clothes? Because we are brown these 2 ladies in the shop I think they are racist.
June 2023 by sonia carratt
Unfortunately management did nothing to a customer who comes in and did inappropriate behaviour towards a volunteer and every time management get an email from above she takes it out on the volunteers on shop floor when we are under the job centre we need to have our phones on if we don't we could get sanction from them
May 2023 by Stanislava Pertlíková
Everytime I have been there, the staff was quite unpleasant, making me feel like bothering them. I've also found out once that they charged me more than I should be paying, but only noticed that when I got home unfortunately. Bought some bric bracs and none has worked. Why don't they check what tgey are selling? Not coming back
November 2022 by Olivia Taylor
One of my fav charity shop in Kettering;)
November 2021 by Jordan James
Why have opening times if they aren't followed?Gone 10am when they opened today. Doesn't seem fair on the volunteers having to wait outside in the cold.
November 2021 by Adrian Petchey
Nice selection of charity goods,well laid out store.
November 2021 by Richard Still
Loved it
November 2021 by Meg Hopkins
Nice and fresh