March 2024 by Nick Fossey
Good service when quoting my project but ran away from the problems that came up with the items delivered poor packaging resulted in broken shower screen They did not own or resolve any of the problems leaving customer with issue would highly recommend that you do not use this company ever
September 2023 by Clare Farthing
I?ve used Wittering West a few times now and they did a fabulous job building and completely reconfiguring my downstairs to make an open plan space. They work on strict timelines and the whole build was done within the expected time. The team were very helpful and their Project Manager kept in communication with me nearly every day. I felt I was in safe hands. I attach photos of the result. Great service, great expert knowledge and overall thoroughly delighted with the result,
March 2023 by Laura B
We had looked at many companies but Wittering provided a huge range and the colours we wanted. As for price, funnily enough Howdens plus an independent fitter worked out roughly the same, so there was no value in going down that route.Therefore, we had a new kitchen fitted by Wittering West and overall we are very pleased. We chose the Kitchen Stori brand which is painted. The quality looks good and the carcasses look very good, apparently egger board which is a good brand.Only been in a few days so no idea how durable it is and time will tell. That would be my response for any kitchen brand on day 1.Now for the fitters and organisation by Wittering. Brilliant!They organised the plasterers, electrican and gas man. I organised the floor (our own choice, they can do the floor also) which was done by Jason Draper who was also excellent.The electrican did exactly what we needed, solved problems and worked efficiently. Plasterers came bang on time and did a great job.Lisa called me to let me know what was happening at each stage. Overall it took 4 weeks but goes to show it is not a small job and takes a lot of time to get right.Worktops were templated and fitted in a week and were spot on.As the other google review said Dave was the main fitter from start to finish and he deserves a medal. He was exceptional. Careful, attention to detail, skilled carpenter and joiner and an all round good bloke only too pleased to help. I have no problem at all recommending anyone to have Wittering to fit their kitchen. The plan took some back and forth to get what we wanted and even a few last minute changes were done.If Wittering West can continue this level of service and flexibility good on them.Thanks again everyone involved.
March 2023 by Lisa Kerfoot
If you want your home project to run smoothly and without stress, DO NOT USE WITTERING WEST !They spend more time off site than on site, making various excuses (including covid). The standard of workmanship is not great. Our lawn was ruined, because supplies were delivered and left sitting on it for several weeks. Socket points and the light switch were left hanging from the walls, live and unsafe. One of the Electricians they use, seems to be a bit of a 'cowboy'. Our project included painting & decorating, but then they couldn't provide a qualified Decorator, so we agreed to it being done by one of their Fitters. Big mistake, as we ended up having to go over all the paintwork ourselves ! Parts were missed from being fitted to the roof. We briefly lost our internet connection. There was an act of gross misconduct outside our property from one of their Employees. We were basically expected to project manage our own job, and they constantly chase their money too. We had to cancel our floor layer twice, for works on this project and an adjoining room, due to their extreme delays and mistakes. The list goes on !! They gave some discount because of all the issues, which was of little comfort to be honest.We called them back to adjust a draft around the doors following completion, and following that visit, we then noticed an issue at the bottom of the door, which now leaves us with a small hole. According to them, we must have damaged this ourselves (the doors were not even in use, due to it being winter) and they then wanted to charge us another £100+ to fix it. Their so-called warranty is not worth the paper it's written on. They claim 'Customer Satisfaction is of Key Importance' clearly not !The Director is an arrogant man, and not very nice to deal with. A very stressful, annoying and disappointing experience. So do yourselves a favour, and spend your hard earned money elsewhere. DO NOT USE THIS COMPANY.
January 2023 by joanne lott
I have just had a new bathroom fitted and the whole process has been amazing due to the fantastic services of Sue who helped me design the bathroom and Lincoln who fitted it.They both worked so hard to ensure everything ran smoothly and kept me informed every step of the way.I cannot thank them enough.
November 2022 by Edward Jones
Had to wait a while for the fitting date, but an excellent installation by Lincoln. Very helpful and would recommend
October 2022 by Mimi & Branston
We couldn?t speak more highly of Wittering West.From the beginning to the very end of our kitchen & bathroom project, the whole team kept us in the loop, they were fab.They offer so much choice, Jason gave us sound advice on what would work & what wouldn?t and they even managed to keep within our budget.I never normally review, but Im aStickler for reading reviews, so I thought it was only right to shout about the positive experience we had from them.Once the decorating has finished, I will share some pictures.
October 2022 by Chris Hickling
DONT EVER USE THIS COMPANY UNLESS THEY AGREE THAT THE WORK WILL BE CARRIED OUT BY DAVE.So we decided to have a new kitchen fitted and hallway floor done, the first part of the process, design and booking went off without any problems in this regard the company did very very well.Now when I comes to the practical work, Jesus christ it leaves alot to be desired.So the work started earlier than expected which was great, but that's about all that was good, unit measurements weren't right in the utility room so had to be cut down, this is after the work has been completed and the door still sticks on a cupboard due to it being tight.The company loves to say oh but if we don't know we can't do anything. Despite us speaking to the workmen about issues, pipework and electric not completed in time for plastering so the plasterer had to do multiple visits to patch work.Radiator leaking so water was under a newly laid floor a day before.Holes in the plaster not filled in behind the units so I had to do it myself.Alarm box in the hallway not removed so I had to do it myself and plaster the hole all of which was charged for.The washing machine waste pipe not fitted correctly so water pumped out onto an electric point tripping the electrics until the socket was replaced.Multiple times workmen not turning up to start work and multiple days where workmen would leave after a few hours for another job while mine wasn't completed For several weeks over the deadline.The project manager came to our house I believe twice once to measure and once after we created a snagging list because no one checked on how the job was going.The final straw was the electric blowing to which I well and truly lost my rag with these people.If you want excuses after excuses, little to no follow up and stress added to your life then go for it.I will add however that the workman that was sent to finish the job called dave needs a damn medal, he had to correct problems, fit a utility room and do the best job he could with no plans and an angry customer. Dave was a superhero. Everyone else was about as useful as a chocolate teapot.For anyone that disputes my review we have the pictures and videos to prove it.Worst experience we have ever had, should have gone to wrens
October 2022 by Darren James
Very helpful staff..massive showroom upstairs..visit you won't be disappointed
October 2020 by misheck ndlovu
Amazing and personalised service delivery from all their team members. Their, teamwork from sales, to design and to their fitters, made the experience of choosing our kitchen and bathroom feel very special. They're a go to business for our next development project, and I highly recommend them to anyone planning to purchase high end kitchen and bathroom at competitive prices.
October 2020 by Real Family Life Smith
Very helpful and happy to discuss options
October 2019 by Elaine Broster
Arranged to have time off work to go to the showroom for a bathroom planning meeting. I travelled for 25 minutes to find nobody there. The place was locked and in darkness. There was no message on home phone or mobile.. While waiting for 30 minutes 3 other customers came and went. Very . disappointing
October 2019 by Sharon Thomson
Had a bath room put in beautiful guys were lovely had a few problems hopefully getting sorted with the toilet system but happy with my new bathroom
October 2019 by T.J. Panter
Good prompt service for what items I required. Caters for high end kitchens.
October 2018 by Steve Whalley
Just a quick note regarding our new kitchen, we were spending a lot of money (in my mind) and Jason walked us through the process ensuring we maximised our budget getting the highest quality features. Install team were also fab and quick! Now we can really enjoy our new family space. Thank you Wittering West!
