November 2023 by Stephen Bearing
I've had great help here,I'd never tiled a floor in my life,I received some great tips on how to get started and even had a go on their tile cutter, before buying my own .I would certainly recommend this store and don't be afraid of having a go yourself. Thanks guys
July 2023 by Satish Kumar
2 trips and friendly service both times when we were selecting tiles for our downstairs toilet. Definitely use them again and Dave was great.
May 2023 by Bev Costello
Absolutely wonderful service. Acknowledged immediately. Professional service with friendly staff. Efficient sale with no pressure to buy. Highly recommend this store. Great staff great service.
January 2023 by Sergiu Petrescu
Staff is very helpful and kind. Great place and vast selection of tiles. Many thanks to David!
December 2022 by steve fenech
Never answer their phone, website is terrible and Its not even possible to trigger a password reset email.
October 2022 by AV digital PRODUCTIONZ
Very helpful staff. Nice one!!!
September 2022 by Glyn Parker
Brilliant service. Realised when I?d travelled for an hour to Bourne that I was missing 4 tubs of self level polymer. Called Kettering branch, they called Stamford branch, 30 minutes later I?m in Stamford and the guy brings the tubs out to me. First class service all round. All staff are excellent at the Kettering branch. So happy ?
April 2022 by Ken baughan
The guy who we dealt with was so helpful good range of tiles well layed out and shop staff very helpful and always happy to advise and recommend what to use to do a good job.
March 2022 by Ivana Kusa
Disappointed wouldn't begin to cover! Karen was all over me and my husband when we were spending considerate amount of money in-store, taking us through her entire project/house she has bought some years back, told us about what tiles she chose for each room, and even what color her walls are! Learn to know your audience Karen, furthermore, don't force your endless stories onto customers, especially when you see them politely walking away from you! Never mind that but oh, what a different side to Karen did we experience when it came down to asking for after-sale advice. Clearly couldn't have been more bothered, totally fobbed us off with the usual 'I need to liaise with my regional manager', never got in touch despite taking our contact number. You can never truly tell a great company from a greedy corporation that breeds the likes of Karen until you need help and I am 100% certain, Karen does not care about her customers, unless you contributing to her store's profits!
August 2021 by Terry Alexander
This shop is amazing very helpful and helped me sort the colour and tiles in my bathroom. I only got 2 strips of mosaic tile. X
July 2021 by Vi
Disappointed wouldn't begin to cover! Karen was all over me and my husband when we were spending considerate amount of money in-store, taking us through her entire project/house she has bought some years back, told us about what tiles she chose for each room, and even what color her walls are! Learn to know your audience Karen, furthermore, don't force your endless stories onto customers, especially when you see them politely walking away from you! Never mind that but oh, what a different side to Karen did we experience when it came down to asking for after-sale advice. Clearly couldn't have been more bothered, totally fobbed us off with the usual 'I need to liaise with my regional manager', never got in touch despite taking our contact number. You can never truly tell a great company from a greedy corporation that breeds the likes of Karen until you need help and I am 100% certain, Karen does not care about her customers, unless you contributing to her store's profits!
July 2021 by Daniel Gresly
Very accommodating and friendly staff. Good products and reasonable prices. Will go back again.
March 2021 by Lorenzo B
Amazing service on all four visit by Wayne karen & Tomremember if your tiles are not in stock they can get them delivered in for wed & fri but takes a few days notice. excellent service went above and beyond. I will be back again Thankyou
April 2019 by Richard Smith
Excellent speed, choice, price, product and service from Karen
February 2019 by Nicola Housam
Andy and Dave offered a 1st class service 100% Recommend. An amazing experience from start to finish. Honest, trustworthy, reliable and professional. Both Andy and Dave had excellent product knowledge and customer care. They were polite, pleasant and helpful going above and beyond their role. Their attitude and manner was wonderful to encounter and they delivered the quality of service from a high end store...not a industrial estate...well done . AMAZING !!
