December 2023 by Jason Orbell
Great shop, don't know what I'd do without it. Staff are lovely, always use it. Thanks co-op staff
March 2021 by Martin L
I have found the Broughton Co-op to always be friendly and helpful, and they do everything they can to help customers. Do not be put off by a few negative reviews because people tend to post reviews when they're not satisfied. Satisfied dont tend to post reviews.As regards the post office service, the shop is also a Sub Post Office. But there are many staff. Not everyone, especially new people, will be fully familiar with how it works. I can post a parcel anytime between 7am and 10pm, and I call that a good service. Feel happy :)
August 2020 by christopher noad
Short changed me, either incompetent or muggy
April 2019 by Jasmine S
Poor customer service!! This store has lost my personal details and took no responsibility for it. I tried resolving the matter with the manager and just got passed around to other members of staff who wouldnâ??t help either. Very unprofessional !!! Staff donâ??t seem to have a clue what theyâ??re doing!
January 2019 by slogo man
usually a great post office most of the staff are lovely but i do think they need training when it comes to running the post office they have no idear, when i ask a question a woman tells me she doesnt no, and seems she doesnt really care either,, i took in a parcel and they told me it cant go as small parcel as its to thick it was 11cms yet when i phoned royal mail and according to google and another post office that took it no problem, the thickness of small parcel is accually 16cms, they were going to charge over £6 how many people have they done this to, alot of times weve been in and its closed for no reason one day the computer was down for over a week, i dont think it should be run as a post office as they have no interest in it, i took a parcel force box in the other week 54cms i booked online royal mail let me book online to drop at a post office they refuse this as it was over 50cms i think the royal mail shouldnt have let me book this for this post office is they are not accepting them, one lady that works there mostly tuesday is not very friendly at all, she speaks with a dont care attitude and goes about everything as if she cant be bothered, when i ask her anything she says i dont no i come in at 2 then i go home,,, what a helpful memeber of staff
October 2018 by a froze
usually a great post office most of the staff are lovely but i do think they need training when it comes to running the post office they have no idear, when i ask a question a woman tells me she doesnt no, and seems she doesnt really care either,, i took in a parcel and they told me it cant go as small parcel as its to thick it was 11cms yet when i phoned royal mail and according to google and another post office that took it no problem, the thickness of small parcel is accually 16cms, they were going to charge over £6 how many people have they done this to, alot of times weve been in and its closed for no reason one day the computer was down for over a week, i dont think it should be run as a post office as they have no interest in it, i took a parcel force box in the other week 54cms i booked online royal mail let me book online to drop at a post office they refuse this as it was over 50cms i think the royal mail shouldnt have let me book this for this post office is they are not accepting them, one lady that works there mostly tuesday is not very friendly at all, she speaks with a dont care attitude and goes about everything as if she cant be bothered, when i ask her anything she says i dont no i come in at 2 then i go home,,, what a helpful memeber of staff
October 2018 by Richard Still
Staff always happy to help...
October 2018 by Real Family Life Smith
Needs an ATM and bigger premises no way can you get a pushchair or wheelchair round here
October 2018 by Mido Eid
Improvements needed
October 2017 by Laura Groom
Great staff.
