April 2023 by Monique CMCC
Their customer service is low i can also say racist.
April 2023 by Kirk Watson
Worst bank ever, support said couldn't do anything to help and told me to cancel my card while I'm 14 hours from home and left me with no way to pay to get back
February 2023 by caroline towell
Impossible to talk to anyone over 40 years of banking with them service is horrendous
October 2022 by Mark Short
Opening 9.30 to 4.30 Monday to Friday. No counter staff now so all paying in and withdrawing is by machine, which is great so long as the machines work, unlike today. They have no plan b for dealing with this situation, which is frustrating.
February 2022 by Flashman Harry
Opened an account for my 8yr old. Sent me a pay in book to pay in cash. Then went to branch and informed that I cant pay in any cash as no counter service. You couldn't make it up !!
December 2021 by Tim Rose
Slower than a week in jail when they are open, not that much different to when closed! Over worked staff with no time to spare, don't bother ringing the helpline when you get home either, left my phone going with "your call is valuable to us" and " we are experiencing high call volumes" for over two hours. No saturday morning opening so be prepared for lots of time away from work if you need to visit branch.Bank with next door's cat, much less frustrating
November 2021 by Diego Alonso
Useless bank. Can't withdraw more than £1000 at this branch??? Is this a bank?
July 2021 by Geoffrey Jonathan Wilson
Brilliant as always for me.??
July 2021 by Paula Jenkins
Appalling service! Bank account frozen for 18 weeks. Very unhelpful! Would not recommend..
September 2020 by Patriot Ed
It?s the luck of the draw. Usually long waits but not always. Usually good customer service but sometimes it borders on terrible customer service. Poor interest rates on savings and exorbitant interest rates on credit (especially credit card). Shop around, you can probably do better.
July 2020 by Lee Boyall
Very friendly staff
February 2019 by clark mitchell
A bank. That you can put your money in.
January 2019 by Laura Brynes
Avoid if you are looking to open an account here. one of the worst bank in town internet banking is rubbish stuff are rude and unprofessional you ask them to assist you and they expect you to know it all.
February 2018 by A google user
Some staff and also the manager can't add up, which is a problem when you work in a bank. Would not reccomend, poor customer service
September 2017 by I&M Nicol
Not so good. At time of bereavement all I wanted to do was make an appointment. I did not have all the numbers they required so had to give up! Very frustrating!!
