March 2024 by Rossitsa Costa
Thanks Lea,Excellent, expert and friendly service.
March 2024 by Claire Hall
Amazing customer service, helped me so much with my headlights, thanks guys ?
March 2024 by Jamie Potter
Easy and quick process to fit my new headlight bulbs, great service from both advisor and fitter
March 2024 by The Hills
Great price and easy to pick up and nice staff. The bike service was great and they fixed all the issues that needed doing. Thanks to Kieran for all the help. Cheers
March 2024 by Jez Smith
The service was absolutely brilliant I can not fault there service , thank you guys.
February 2024 by Mario Manilia
Very good
February 2024 by Toby Cass
went in store and was told they do not have them and went to order them online and it was ready to collect within 30 minutes
February 2024 by Jo Sewjo
Had such a good experience in Halfords today. Had a question for the bike mechanic and he was so knowledgeable without pushing sales, just explaining the difference between items and giving us his expert advice without being pushy. Definitely recommend Halfords in Kettering.
February 2024 by Andrew
There appears to a shortage of skilled staffI arrived at1400 having been texted that my battery was ready to be fittedThe young man who was tasked with the job was inexperienced and was not confident Another young man said he could do it at 1500 after his break which was fair enough I went home to return at 1500.Unfortunately the second young man had another head light to changeSo they some delay eventually the job was done to my satisfactionIt appears although there lots of staff around only one young man was able to do any jobs.
February 2024 by bmwgsblack gus
Had a brake light go on my car . Took to Kettering branch . Spoke to Oliver Mills and told him the car and the problem , he know what bulb without having to look it up . He came out straight away and expertly removed the light cover . With great care , changed both rear bulbs. Refitted the covers and tested they both worked correctly. It's rare these days to find helpful and friendly staff in shops, but Mr Mills was both . Five stars , highly recommend using this service. Thank you
February 2024 by Derek Cullum
Had a new Battery fitted on our Q3 today by Joe excellent service great price definitely be going back ?
February 2024 by Danny Boy
Don't expect knowledge!I'd checked the self service guide for the correct battery for my car and the battery was not on the shelf. I then went to the hub and was served by a girl with heavy makeup and absolutely no idea what she was talking about also she had zero personality for engaging customers. I asked her to check stock and a trade price on the missing battery. She ignored my question and asked for the vehicle registration.She said "This is what we would recommend" as she turned the screen to show me the largest and dearest battery. I repeated my question about the trade price and availability of the missing battery to which she responded, "This is what we recommend" now pointing to the battery I was referring to. Again I had to ask for the price and availability! "I can only give you a trade price with a trade card" (I'd been holding it out for her the whole time). It was like getting blood out of a stone.We eventually looked for help elsewhere and was served by a chap with a red pony tail.Thís chap done his best to warn us about the issues with fitting the new battery to our car and how the battery would have a void warranty if it wasn't fitted by an approved mechanic, he also pointed out that Halfords wouldn't fit it either.We took the battery home and fitted it in a little under 10 minutes.As always this shop is under staffed.As there is no link to respond to you Chantelle I followed the link in other reviews and after a painful chat bot then an equally painful chat with Durgesh I left my contract details with him.
February 2024 by Natasha Brown
This store went above and beyond to resolve my complaint. Very pleased with the customer service I received from Oliver and the manager on the day. Thanks ever so much for listening and going the extra mile to solve this. Thank you!
February 2024 by Adz
FANK U HALFORDS.
February 2024 by Nina O'Leary
Great service and very helpful, friendly staff, would highly recommend!