November 2021 by William Cansdale
Since Covid appeared on the scene and the change of branding to 7across, coupled with a new search engine update, it is proving impossible to secure any kind of suitable exchange either by searching or submitting a request.The timeshare exchange model only works when inventory is deposited with these exchange companies. The almost complete lack of inventory/opportunities available makes me seriously doubt the point of continuing with my membership.
November 2021 by Colin White
This review appears to refer to a well known timeshare exchange company, fine though this company is, the review isn't actually about them. It is in fact a review of Alnwick gardens. Many apologies for any confusion. Been quite a while since our last visit, things have changed, just a little! Lovely facility, distancing handled very well, not much available in terms of catering, we ate in town. Booking ahead is a must, you won't get in otherwise, all in all a gem of a place, lots for kids, especially the forgotten garden golf, loads of space to run around, and a crazy maze to tackle.All in all a great day out, well worth it, and not forgetting, for the gardeners among us, paradise!
November 2021 by Kathy Hey
I have used this company for so many years .I know that covid has greatly affected the hospitality and tourism industry but I have been so flexible with my requests for 2029 and still nothing.The way I feel I will never bank my property again as I am sure I will not be able to use it.
November 2021 by Donald Taylor
This a company that organises time share holiday swaps and holiday accommodation bookings. I have used them for several years and found them very helpful and have had many holidays booked through them
November 2021 by Patricia McCarthy
Very limited availability to exchange and no consideration during covid lockdown to extend banked credits. Very disappointed.
November 2021 by Lisa Utton
Wonderful food. Lovely service. Will certainly come again
November 2021 by Neil Mccallum
The system works well however getting exchanges is becoming harder and harder due to lack of availability
November 2021 by Barry Daley
Friendly service that helped us get what we wanted
November 2021 by David Drinkald
Not sure how effective they are going to be in finding a suitable exchange
November 2021 by Frank Scott
Great locations
November 2021 by G1MAKOU
Good Expirence.
November 2020 by Zarna Athavia
We request you to go through our complaint and please take action as fast as possible because it is an emergency. We have gold membership of dial and exchange. We were planning to go to Jaipur on 10th to 13th of December with our entire family. In order to do so we got booking in Cambay Grand Kukas by Mr Shaik who is an employee in your company. We paid ?23500 for four rooms 3 nights and we got our confirmation. But now suddenly we are being told that Cambay Grand Lukas just got completely occupied. On the basis of this booking we even got our railway tickets. Your employee Mr Nishant is now asking us to stay in another hotel for the same rates but with low category hotel. I am accountable for the booking of my entire family. How am I supposed to answer them. We request you to give booking in the same resort that we desired for or else we need booking in a resort that is of the same category .Please take appropriate action against our complaint as fast as possible so that I can take necessary decision.
November 2020 by Alison Ashby
Fantastic views, unbelievably beautiful - Lodge2! Lodge8 is TOO SMALL. Lodge 1 lovely, old, but TOO COLD!! Staff v good, well equipped. We were moved TWICE! But 2 is so lovely. Bring bird feeders!
November 2020 by Mavis Broomfield
Brilliant company. You can holiday in great places at short notice for Bonus weeks. Rental and exchange are also available. We've had many terrific holidays with Dial and Exchange.
November 2020 by don collins
A fair way to exchange your timeshare for something fresh
