January 2025 by T.J. Panter
Good pub, busy but no waiting!
January 2025 by CAROLS9995
Convenient location just off the motorway and near Kettering hospital with the town five minutes away in the car. Plenty of parking but you must register your car. Hotel next door.
Very large restaurant and bar with pool table. Better to have as a bar because the extensive food menu and a Christmas menu but nothing available. There was a very limited menu on a white sheet of paper. Impossible for vegetarians. There is an unlimited hot drinks machine but again few options as things had run out and couldn't have hot chocolate. We won't go again.
We didn't stay but went to Wetherspoons in Kettering. You can easily park for free in the back streets and walk in. Very friendly large pub on two floors with cheap and available tasty food and drink. The unlimited hot drink machine was working, again much cheaper and there's books upstairs, which is more the restaurant and might be quieter during busy times.
December 2024 by John Meekings
It was superb ?
December 2024 by Angie McPhie
This was my first time having lunch out on Christmas Day. We were 7 adults and 2 children, at £55 per head for adults, for 3 courses. Our booking was for 12.45. The rest of family arrived on time and let them know I'd be a few minutes late. From the minute they arrived though the starters were pushed, pushed, pushed. And on the table by 12.48. They barely had time to get their coats off or order a drink and felt very much under pressure from the staff. Within 2minutes of finishing the starters we were told to go up to queue for the main course. No time to let the food settle. As it happened we had LOTS of time as we queued for the mains for about 15 minutes. The queue was snaking round the restaurant and some older family members had to leave their place and go and sit down. Why one table at a time wasn't invited up I don't know. During the time in the queue we were treated to hearing every comment the staff made whilst they were hurrying around us, including one comment about an older customer who felt unwell and wanted to change their desert; staff member 1 in a very unhappy huffing tone of voice "he wants to change his f***** dessert". staff member 2 "oh ffs". Nice!! When we eventually did get served the chef was very friendly and didn't scrimp on the meat and we were allowed to have as much of the other dishes as we liked, and that food was tasty so ok from that side. Again when we had finished our mains though it was whisked away very quickly. So much so that the waitress dropped a load of cutlery. She said "that wasn't me" so we asked a family member if he had done it. When he said now she said "Ok it was me but don't tell my manager". No apology or acknowledgment that my niece now had cheese sauce all down her leg and my nephew had gravy down his trouser leg aswell, even though we made that very clear and asked for extra napkins to clean it up. When we finished our desserts staff kept coming to the table to ask if we were done. It was clear from the start they wanted us in, sat down and out asap so they could turn the table. Regarding the atmosphere: couldn't have been less Christmassy with pop music playing (why no christmas music). The starters were disappointing: some of us had "cheese fondue" which was basically a bowl of cheese sauce with nothing to dip in it (I suspect the same sauce doubled up and used for the cauliflower cheese). My soup was thin and lukewarm. And the people that ordered the 'berry crumble' couldn't eat it because there was a few bits of non crispy crumbs on the top and then just a bowl of runny fruit. I had avoided paying to have christmas lunch out in the past because of the cost. And this has put me off doing that ever again. In fact i'm so disappointed by the service and the food that I wouldn't return to this pub again on principle. Need to do better!!
December 2024 by jason degnan
At all costs do not eat there 45 minute wait for burger and chips it seamed to put them out because I had ordered a dessert breakfast was rubbish as well luke warm
December 2024 by christine macleavy
Food was luke warm, Brussels sprouts looked like they?d sat there for hours - all dried up ! Place was not busy so no atmosphere. Would not go again!
December 2024 by cuemaster 147
Thought I'd give this place another chance in the hope that it couldn't possibly be as bad as the last time we came. Sadly, somehow it was even worse.
We met with friends with kids because there is a small soft play area. As usual, the soft play area was dirty and full of litter.
We went for breakfast and the sausages were grey, one of the fried eggs had a hair in it, the mushrooms tasted off somehow even though they probably came out of a tin.
The staff had a bad attitude and told us we had to leave at 12pm because the lunchtime customers were going to be arriving shortly. When we did leave, the place was completely empty apart from one family looking for a table. As we were leaving I felt like I should ask them if they were hoping to have a nice time, because if they were I wanted to advise them to go elsewhere.
Also, following our dismal experience in this dirty hovel, we went to the toilet to wash our hands and once again the staff hadn't been bothered to replace the soap, so had to wait until I got home to have clean hands.
In summary, I will never attend here ever again nor will any of my friends or family. The only thing you could do to improve this place would be to demolish it and rebuild again from scratch.
I don't like to leave bad reviews unless somewhere really disappoints, but this place really is that bad!!!
December 2024 by Alex Mcintosh
Dined on Boxing Day and the place was not busy. The food was poor and cold. For a professional food establishment they need to replace the chef as his presentation standards are well below par.
December 2024 by Elaine Clipstone
I pre booked for a party of 15 on 20.12.2024.
Despite circumstances beyond the companies control the service and food was absolutely excellent.
Staff were attentative and accommodating....provide extra starters at short notice.
The food was hot and very generous portion sizes....as well as attractively presented.
Staff could not do enough for us......we will definitely book for next year.....well done everyone ??
December 2024 by Jackie Kemp
Not very welcoming at door. First words were have we booked as we are very busy.
December 2024 by David Soles
Food is well cooked and presented
Just woefully short of staff for whatever reason, so the good staff there are overworked and struggle to keep up with a busy breakfast session
Food running out and coffee machines not working and then running out of cups
December 2024 by Barry Eady
Went for breakfast this morning and told that if we didn?t have a booking meaning that we could not eat here I then went outside and made a reservation online we then proceeded to go back inside only to be greeted by the same obnoxious women and we then told her that we had made a reservation she the told us that we cannot do that all reservation have to be made 24 hours in advance and that the computer system doesn?t know what?s written on the signs
So if this the case why was I allowed to book a reservation for breakfast the staff member that spoke to us was very rude and obnoxious the place wasn?t exactly busy so they could of easily sat us down to eat very disappointed at this establishment what was meant to have been the good start of our trip today was rudely made a rubbish one won?t be going there anytime soon AVOID AVOID AVOID
December 2024 by Marc Sephton
Seriously, the manager can really work on their attitude, very rude. After making a reservation the day before, then arriving this morning to be told they can only serve people that stayed in the Premier inn. This is due to supply issues. Right, I appreciate things happening out of our control, and you try and make the best of it. But seriously, being in a managerial position does not give you the right to speak to people any way you want. Come on, if you don't want the job, give it to someone who actually will. The most un professional manager I have come across in years. Good luck keeping up with this path you are going down.
Parking: Very unfriendly
December 2024 by Paul Stone
After booking a table for this evening, I received an email advising of a limited menu due to supplier issues. After discussing with SWMBO, we decided to 'give it a go' and if necessary, go elsewhere.
On arrival, we were again informed of the problem and handed a revised menu. Seeing what was on offer we decided to go ahead and had a thoroughly enjoyable meal.
The team at the Telford Lodge are working hard to deliver a first class service despite adversity beyond their control, and in our honest opinion, they are doing a superb job.
Thank you!
December 2024 by ???????????
Good food and atmosphere, reasonably priced
