January 2024 by Colonel Mustard
I had an issue with their offer of "buy 3 for £3" for Schweppes Slimline Lemonade 2L.I bought 3 but later noticed on the receipt I had been charged £1.45 each (total £4.35).'Multibuy Savings' are only worth it, if you get them when it's time to pay.Fair play to customer service for refunding the discount I didn't get to begin with, otherwise it would have been a 1? review.
December 2023 by Vikki Amos
Online pickup boxes broken. Had to go into store. The store is super dirty. Lottery unit has clean me written on it in thick dust,
December 2023 by Tom Rippin
Awful experience! Scan & shop screen was filthy, I had to wash hands after getting scanner. When in the toilets they were just as messy! Store was untidy, clothes on floor, boxes on floor & unattended cages in front of shelves!Low stock and lots of missing items. I got bacon and two completely empty boxes in front, so I faced the shelf up myself. Most the staff were in groups of three or more talking and gossiping including the scan & shop staff. Generally awful experience.
November 2023 by Mark Ayears
The self checkout system is a totally useless concept - not just for Asda but all supermarkets. Today it required at least 3 staff to patrol the so-called "self checkouts" as every other item required their intervention. As a result the customer has a very poor & frustrating shopping experience, the staff must hate it and it offers zero in terms of efficient gain or cost saving. Those 3 staff would have been far better utilised on traditional tills (only 1 open when we visited with a queue of 3 or 4 shoppers).
October 2023 by Adam M
Recent issue - they changed everything around. Not a great flow through the Isles anymore, always hear customers complaining about it lol. Normally a good supermarket, plenty of produce, plenty of car parking spaces.
October 2023 by Gail Holmes
Wednesday 26th October 12noon - Cafe, liked coming here in the past not impressed today 3 staff members too busy gossiping on their teabreak All 3 !!??of them no one behind counter to tend to customers waiting to be served. Get it together please Regards
September 2023 by Frances Thomas
Got everything l needed and staff are fantastic.
August 2023 by Puja Dhir
I would like to thank ALL the amazing staff at ASDA Kettering last night; you're all an amazing example of team work.I lost my key's, purse and house keys and the team couldn't have worked better together to find it, looking through CCTV, walking through aisles etc.Thank you so much for your great service and contacting me when the key's were found. Much appreciated. Great service!!
August 2023 by Sheldon ?EzBloke? Wortley
Had an ambulance visit me that ordered a prescription from Adsa Ketterings late night pharmacy. We had 20 minutes to do a 15 minute drive before the pharmacy shut. 5 minutes into our drive and the road ahead was closed so we had to back track and would not make it. I phoned Asda and spoke to the pharmacist who said he would wait for me to get there. This is a true gentleman and a real five star service from Asda. I cannot thank them enough. Absolutely fantastic service.
August 2023 by Roger Daniels
I used to rate it higher but now the manned tills are having long lines because of the unwanted self check outs
July 2023 by Sharon Hully
Just so spacious and airy
June 2023 by Alexandru Dodoiu
Good variety of products. Not busy most of the time. Great for parking. Not a large selection of soft drinks compared to its competitors. It was slightly expensive in comparison with similar shops.
June 2023 by NYLUNEA BASHGUARD
Really like this store layout but sometimes I wonder about the staff
June 2023 by Phil Desborough
Visited on a Friday afternoon, first time been in for a while and will be the last! Only 2 tills open! Place is a joke
June 2023 by Jan A
Easy to shop ,pay self service or counters to pay..
