October 2023 by Colin J Williams
The guys in the branch are top drawer and really help you with gear and your game. Very friendly but they do need to get rid of the young chap who clearly doesn't want to be there. Hat pulled down. One word here or there. You?ll be doing him a favour. Always on his phone. No eye contact etc.Overall a good store.
October 2023 by Joel Benedickter
Absolutely brilliant!, Josh and Jason perfectly adjusted my golf bag straps (sounds easy but was far from it!) wonderful service with a smile and couldn?t help notice, how clean, tidy and well stocked the shop is! A credit to AG. Thanks guys!.
June 2023 by jamie deal
Staff are very friendly and accommodating, as a complete beginner to golf I arranged a new beginner fitting and was talked through my options before being taken out onto the driving range and shown the basics and allowed to hit a few balls, didn't give 5* purely because the store doesn't have as many options as online, so I wasn't able to try on certain shoes etc as they didn't have them in store
June 2023 by patrick brown
Whatever you order add 4-6 weeks on delivery ...... set of irons, 5 weeks late , Wedges, 2 weeks late . 3 wood, scheduled 4 weeks from initial delivery timeframe, i like the staff but they're let down by the warehouse stock..... and the fact i have to chase them as i wasn't told about the delays ....... if i'd known about the latest delay i'd have called around and found somewhere that could supply it in decent timeframe
April 2023 by John Kalko
I popped in after a round and browsed the shop. It was well stocked and neatly arranged. The golf pro David was very polite and courteous and attended me brilliantly With advice and even a few tips on my swing when I tried out a club
August 2022 by NICK ?NIKGOLFER? NISBET
Very professional pro shop at the moment they are fixing my broken 7 iron
June 2022 by Jack Palmer
Purchased a package set of clubs that were faulty. When I tried to return them, the store initially would not agree to a refund but after further investigation by them all was resolved. Jamie and manager Mark were very helpful and were at no fault.
April 2022 by Emma Smyth
A great experience today. Staff were so kind to my upset 6 year old son when the driving range was busy. He can?t wait to come back.
April 2022 by Peter Valentine
Went in for a golf irons fitting and after a thorough review with Jamie, I left knowing new clubs wouldn't give me any gains. Really impressed with the fitting and the service offered. When it is time for new clubs I know the first place I'll be going, AG. Kettering
January 2022 by Mark Pearson
Very helpful staff especially Mike. Helping me to reintroduce myself to the game. Good try out on the digital range with couple of sets. Definitely recommended! ??
January 2022 by Calin Bratu
Nick and JT are masters in theirs approach and a complete wealth of knowledge and wisdom which they spread generously around. Good iron prices too.
January 2022 by Colin Bratu
Nick and JT are masters in theirs approach and a complete wealth of knowledge and wisdom which they spread generously around. Good iron prices too.
September 2021 by Ben Williams
Very poor customer service. 1* Need a club reshafting (which shouldnt need it considering how new it is). They advertise this service on their website yet denied they did. Shrugged their should and walked off. Never buy from them once they have your money 0 interest in customer serviceupdate!!!!Spoke to Lee the manager who was very helpful and is in the process of fixing the club and was very apologetic; and was very genuine. Moved to 3* and will be 5* when club is back.
July 2021 by Darren Barrett
Great advice over the clubs I am buying. Reassured me they were the right choice. Took time to explain why they were right and offered the need for a fitting should I wish that.
July 2021 by helen marriott
In the past I have found staff in my local American Golf shop to be very good. However, I was given an American Golf giftcard for Christmas 2019. As you know we then went into lockdown in March 2020 and I hadn't had a need to use it. I was told American Golf had extended the expiry dates on these cards so didn't worry too much. When I tried to use it a recently I was told it was out of date and they would not honour it. One card had been extended, this one had not. Their cards have no expiry date written on them so there is no way of seeing when they will expire. I complained but they were really rude and dismissive. They were very happy to take the customer's money and give nothing in return. Other retailers behave quite differently. They look cheap and grasping by comparison. I won't shop there any more.
