February 2024 by Mike Skelham
Long term review - bought Fiat 500 last June. Lovely little car. Chap who sold it to us was really nice, very helpful and wasn't pressuring at all.Once we bought the car there was a few issues and we found them so helpful. Every issue was fixed with no quibble. They even replaced additional parts just because they had access to them. Fantastic service. In future will look there first when considering a second hand car.
January 2024 by Martin Reed
Try to get in number garages get my car sorted out no luck but KILBY motors did I had brakes problem very professional. Tell me what I need good service all round will highly recommend them.
November 2023 by Nick Bryan
The guys at kilby changed the clutch in my daughter's car and did a great job. Very happy with it at a decent price and showed me the old clutch which was well and truly done.
November 2023 by Simon Richards
My wife took my car for a service and when it was picked up oil was spilling out when she returned home. We've used the garage for 7 years and the guys working in the garage have always been helpful but after dealing with the owner 'satish*'I'll never use the garage again.I'm not a qualified mechanic but after he told my wife the timing belt was becoming loose and it needed changing at a cost of 550 quid.... I began to question his credentials! (My car has a timing chain that was changed by the main dealer 8,000 miles earlier as a precaution and there's nothing wrong with it after secondary inspection)He then seemed to think he could bulls*it his way out over filling the reservoir and he charged £95 pounds more than originally quoted without any specific additional work.I really like the guys that work there and have never questioned their opinion but after meeting the owner I can only conclude that making money is more important than happy customers.I have reported the matter to Trading Standards and will be pursuing recompense for the negligence their so called repairs have caused.I'm not recommending not using them but make sure their trained mechanic's work on your vehicle and not the owner.A very disappointed PREVIOUS customer!
August 2023 by Brian Evans
I have ben using Kilby Motors for the past 15 years, never a problem. However I took my car for an oil & filter change on the 25th july & when I got the car back & parked on my drive which is block paved on a slight slope, oil ran off the undertray onto the drive!!! I have had someone in to preasure wash the drive but the oil is still there, it has soaked into the bricks which are porus. I went up & told Carl & he said, yes, I meant to tell you about that but forgot!!! & he walked off. They obviously did the oil chsnge without removing the undertray, a bad decision. Needless to say I will not be using Kilby motors again.Brian Evans
July 2023 by Chris and Sheila Dommett
Did not get a car from here sadly just had non that fit all my criteria, my issues not theirs. They were extremely helpful and friendly, no pressure put on to make quick sale. Will recommend to others
June 2023 by G B
Helpful and friendly just give them a call they will help when they can
May 2023 by Lesley Andrews
Rang last minute as I?d forgotten to MOT my car. Got me in straight away. And done within the day.Second time rang up in the morning as my car needed a service. Same again, got me in same day.Can not recommend them enough. Friendly and accommodating. I will 100% be using every time.
February 2023 by Sharon Ford
Fantastic garage my car engine light started flashing. Luckily I was only down the road from Kilby Motors. They looked at my car and fixed it all the same afternoon. Great work thank you Sharon ?
January 2023 by Alan Whiteman
Honest and trustworthy people. I have been using this garage for many years.
November 2022 by Krystian Skrzypczyk
Great and very helpful team. People with passion
April 2022 by Div3r
If you're looking for somewhere to have your car MOT'd, repaired, or serviced then look no further. In my experience, they are streets ahead of the main dealers and considerably cheaper.On one occasion, the main dealer ( Nissan) told me after two days that their "specialist" had looked at my aircon and it just needed regassing, two weeks later and after a huge bill, I'm back where I started with no aircon. Took it to these guys and within 30 mins they called me to tell me there was a hole in the aircon radiator! They had put a fluorescent dye into the system then pressurized it to identify the leak. I remember at the time they seemed quite proud to show me the leak and identify something the main dealer had failed to do, three years later my aircon still works perfectly.I have had various repairs and services carried out by these guys and at least five MOTs some passed with flying colours others not so much. All have been carried out in a timely manner with care and attention to detail.If I move away from the area I know I will struggle to find a garage I am as happy with and trust although, I will concede I can be extremely picky.
February 2022 by Jordan Pimley
Decided to try them after receiving an advertising slip through the door. I took my car to them for an MOT and although I arrived early, they got my car pretty much straight on the ramp.I?ve not been to a garage that allow you to watch the MOT take place so I thought that was pretty cool.I was told a couple of little things were wrong, my number plate was too dirty but of course that was rectified instantly with the help of a soapy sponge. The other thing was my headlight aim being too low. Again a couple seconds and a little fiddling later that was put right and car passed without any advisories.We had a good chat about some niggles I thought were up with the car and all my questions were answered.Overall the best garage I have ever dealt with. Honest guys taking their time to provide you the best service and give you the time of day, unlike the bigger companies that rush you in and out, rinse you of your money and take no care.I will 100% be returning.
January 2022 by Stephen Gilbert
I've used Kilby Motors several times for MOTs and MOT related repairs.In my experience, they've always been friendly, honest and open about everything they've done. Can't fault them in the slightest.Used them again this morning and will happily continue to do so.
January 2022 by Anne Anderson
I love this garage , I broke down in our local Aldi after doing shopping and they not only got my car going to the garage ( the clutch had gone) ... they brought me and my shopping to my front door! I?ve used them for 15 years and they have always been helpful, professional and they have always resolved my mechanical issues very quickly sometimes within a day !
