May 2022 by Jack Croxford
Shoes fell apart within months - Cheaney wanted £125 for repair
Shoes bought in October 2021 and by March 2022, they had worn so considerably that each shoe had a large hole in the sole which started to let water into each shoe. Moreover, the heel of one of them fell away entirely (presumably weak glue/nails). Sent to Cheaney for repair but they refused and wanted £125. After much back and forth, I offered to pay half of that but they refused and insisted on returning or disposing them.
November 2021 by P H
Tonight I have by far experienced the best customer service of my entire life.On visiting the Joseph Cheaney store at the O² Greenwich London, I had the fortune of meeting the retailer Alfie.His helpfulness, patience, attention to detail and product knowledge was second to non. Even though I have spent the most ever on myself for footwear and went considerably above my initial budget, I feel it is well worth it, to have come away with the right product for my forthcoming needs.Alfie was absolutely marvelous in his understanding and appreciation of my specific needs and requirements. I have been wanting some fine English Brogues for some time now and am delighted in what I have come away with tonight.Everything about the product is ideal, but most of all the memory of the fine service is what I am also taking away with me.Alfie was a credit to The Joseph Cheaney company and I would not hesitate in having someone like him to be an ambassador for my own business.Good luck to him for the future as I could tell the pride and passion he had in his work and for the fine British company and products he represented.Thank you.
September 2021 by Ivan L. Germanoff
I have just one pair but the best ever: Tamar! This is the most comfortable boot I have ever tried on from the very beginning.
July 2021 by William Woolhouse
I am now on my 11th pair of J.Cheaney shoes.They are all truly superlative in all respects.My next purchase will be Edwin in Sand and Dark Leaf.
April 2020 by Adrian Kirk
The quality of these shoes, hand made in Northampton UK cannot be beaten. They are wonderful. Forget about Chinese rubbish, class will always win.
September 2017 by Alan Passat
The Best. Simply the best.
June 2017 by Paul Passat
The Best. Simply the best.
