July 2023 by Karol Rozek
there is no possibility to take money in the window
June 2022 by Imran Ali Jamal
Excellent customer service and very helpful
March 2022 by Ceslav Korkoja
Yesterday, while looking for a job, I became a victim of a scam. After 1 hour, I went to the bank to cancel the transaction, but at the place of assistance I received only a business card where I had to call and block the transaction. I was only able to get through three times in 9 hours - but instead of help, they gave me other phone numbers that no one answered or did not exist at all. And only late at night they explained to me that they couldn?t help because I had to come to the bank and show my documents - to demonstrate that I was the owner of my account ... My head was spinning from such insanity and lack of professionalism at HSBC bank at a time when scammers spend your money....
March 2022 by Tim Gilbert
Have closed the counters so can no longer pay in cash and change! Why would you do that??? It's a bank...Dreadful service here now. Staff are too casual can't tell them from customers.
November 2021 by ?????? ??????
Unprofessional behaviour from the agent Sharmilla at Corby branch. Asked a simple question if I can open a bank account without a ?proof of address?, instead of answering that this option is available only for ?homeless people?, she started being rude and provided wrong information. Gladly, the other lady took over (unfortunately didn?t get her name) and she answered that question, saying that it?s only available for ?homeless people?, which the agent Sharmilla didn?t seem to know that information. Then the other agent helped us way better than the agent Sharmilla.
September 2021 by Ceslav Araus
This is the wildest Bank in my life, and I am 55 years old. Most incompetent and unprofessional employees. I am their client, I have money there to which I have no access ... And the Bank employee, did not want to identify himself, said to come in two hours, because he had lunch and a lot of people .... Sweaty blond freak !!!
July 2021 by Amanda Bruce
Since Covid restrictions they`ve only been allowing 2-3 people in at a time. Paying-in machines often have no one using them, yet staff not inviting the next person in the queue to enter, meaning you have to wait ages even though there`s no one inside. When you do use the machines you can only pay notes in as there`s no counter service anymore, so if you have any loose change you have to go to the post office apparently. Never heard of a bank that didn`t want your money before! They don`t open until 10am and there are always crowds of Polish hovering around outside who are not actually wanting to access the bank so there`s no definite queue, meaning anyone else who arrives after you also ends up hovering around not knowing where to stand. It`s ridiculous. Firstly I can`t imagine why people want to gather directly outside a bank if they have no intention of using it, and secondly why don`t the dopey staff tell them to move so that a proper queue can be formed? It`s not rocket science. The Covid situation seems to have turned people`s brains to mush.
July 2021 by Veaceslav Caraus
This is the wildest Bank in my life, and I am 55 years old. Most incompetent and unprofessional employees. I am their client, I have money there to which I have no access ... And the Bank employee, did not want to identify himself, said to come in two hours, because he had lunch and a lot of people .... Sweaty blond freak !!!
September 2020 by Sharon Berry
Hanna helped me today and she gave me Amazing service, will definitely go back. Thank you Hanna
February 2018 by Isaac Timmins
Good interior, needs more staff and cash machines. definitely a New branch compared to kettering & Wellingbrough that have been there for years.
October 2017 by Ben Norman
Why can't i give I give zero stars?
Absolutely useless set of mongs!
Massive qué, two clueless staff moving at a snails pace in a world of there own. No one to help with your queries.
Went to the Kettering branch and was dealt with swiftly and out within 5 minutes.
August 2017 by Jack Skellington
Slow as f... Waiting for half an hour at least but not even 1 person been called yet.
October 2016 by Ronin Dan
Was 9.30 and 7 people wait the staff to finish coffee...
July 2016 by Madlen Ka
Arrogant staff
February 2016 by Magdaléna Trnková
Arrogant staff
