March 2024 by Megan THOMPSON
I worked here for 1.5 years, management were highly unprofessional and i was very disrespected during times of my concern. With investigations being dismissed as not important I was then told i was the issue, resulting in me leaving the job with immediate effect. I felt as if management didn?t fight for me to stay and a certain member of the management team wanted me out straight away. Members of the team were treated very differently and unfairly and was a clear divide in managers favourites, along with this a job after someone had quit was never advertised internally and externally, just given to someone which is also unfair I would not recommend this as a place of work, but there was a handful of ladies that really treated me well!!
March 2024 by Oli Frost
I wish I could give this a 0 star rating! They don?t care about employees and customers and they hire drug addicts that are high on shift? this company is totally irresponsible and the managers should be ashamed of themselves for bullying staff around.
February 2024 by Molly Denga
Great service ? ?
February 2024 by Ian Macfarlane
Very helpful staff.
February 2024 by Nawaz Ayodimeji
The delivery driver that handles NN3x was exceptional and he?s the best. Overall service ?
February 2024 by Debbie Mooney
Had to deal with 2 separate ladies. The first was like a robot. Said nothing, stared into space, very unhelpful. I then left to buy stuff to repackage my parcel for shipping with them. Saw a different lady, she was amazing, so helpful, unlike the first who made me go to my local tesco buy tape and wrap, when it couldn't be used as DHL use their own.
December 2023 by Stephen Swinfen
I sent a valuable package via this DHL depot this week. Waiting a very long time in reception with a queue building behind me, finally somebody realised the bell in the back wasn't working, next as I was being dealt with the staff member had to rush off to give somebody 1st Aid. The books I was sending were searched page by page to be sure I wasn't smuggling I don't know what, standard practice they said. I will use them again and hopefully I won't be there for so long. Staff were polite and helpful.
December 2023 by Susan Cameron
Thank you Helen for being so friendly and helpful with my parcel. Great packaging and great customer service.
November 2023 by James Holmes
Excellent site, clean and safe with great friendly staff
August 2023 by Richard Joscelyne
Helen was positively lovely and made everything so easy.
August 2023 by Google user
I arrived today for an assessment for a class one driving position and was really looking forward to having the chance to prove my worth as an experienced driver of 20 years. Chris the assessor was a really nice guy and everything seemed to be going well until the alcohol and drug test which I knew was part of the process and had no fears of as I very rarely drink and have never in my life taken recreational drugs. The breathalyser test showed a 0.00 result, no surprise there but then the urine sample showed a positive test for opioids ! It was explained to me that this can be as a result of eating poppy seeds and yes, I eat seeded bread for my toast almost every morning and this bread does indeed contain poppy seeds. However, as I could not prove that this was what was causing the result, I duly failed the DHL drug test ! I did not even get the chance to prove that this is what caused the result as they only accept the test on the day and you are basically banned from ever applying again in the future - because of a slice of toast ! What started as a really positive experience ended in a feeling of total frustration, anger and rejection. All I can say is that it is their loss but the experience has made me wonder just why I bother continuing in this industry. They never even gave me the chance to prove myself.
July 2023 by Justin Gardner
I arrived today for an assessment for a class one driving position and was really looking forward to having the chance to prove my worth as an experienced driver of 20 years. Chris the assessor was a really nice guy and everything seemed to be going well until the alcohol and drug test which I knew was part of the process and had no fears of as I very rarely drink and have never in my life taken recreational drugs. The breathalyser test showed a 0.00 result, no surprise there but then the urine sample showed a positive test for opioids ! It was explained to me that this can be as a result of eating poppy seeds and yes, I eat seeded bread for my toast almost every morning and this bread does indeed contain poppy seeds. However, as I could not prove that this was what was causing the result, I duly failed the DHL drug test ! I did not even get the chance to prove that this is what caused the result as they only accept the test on the day and you are basically banned from ever applying again in the future - because of a slice of toast ! What started as a really positive experience ended in a feeling of total frustration, anger and rejection. All I can say is that it is their loss but the experience has made me wonder just why I bother continuing in this industry. They never even gave me the chance to prove myself.
July 2023 by Fernando Jose R F Mendonca
Great service.....
July 2023 by Daniel Doran
Had issues with my parcel sending it abroad thankfully came to dhl Northampton depot and met the nicest two lady?s Helen and Tracy and they helped me so much they wear so helpful and went beyond for me and helped me in everyway just want to say a big thank you for your kind helping hospitality ??lovely people
March 2023 by Dan Dimmer
Very helpful receptionist