January 2024 by Gareth Yorke
Very helpful and friendly, the Pharmacist is very nice and great with children
October 2023 by Claire Chevin
Just spoken to an extremely efficient and helpful assistant. Thank you for your kindness.
August 2023 by Matthew Lyons
An utter shambles. Consistently poor service from this place. Avoid if at all possible.
June 2023 by Paul Burgess
I phoned the pharmacy and requested a tablet which was unavailable at other Pharmacy (10) they had it saved my a load of heart ache.I went too the pharmacy the next day and I was greeted with very nice staff and nothing was too much for them (I was even offered a blood pressure check which I declined due too knowing it was high lol)I was given the tablets and was out of there less than 10 minutes well done too the staff.
May 2023 by Donna Laishley
Moved from another pharmacy after several unpleasant experiences. Always helpful, kind and polite. Understand it?s likely people don?t feel their best and so go out of their way to be kind and nice. Pick up their phones. Let you know there will be a wait. Absolute breath of fresh air after the previous one.
May 2023 by claire goodman
I appreciate Lark rise is a very busy pharmacy and the staff are generally under pressure,I have always been polite and understanding when my pre-ordered prescription isn?t ready to pick up (even after 14 day post ordering) I have often offered to come back another day.Due to closing the pharmacy on Saturday?s, not being unable to pick up my prescription during the week as I am at work, but mainly because of the rudeness of some members of staff, I will be moving to Boots.
May 2023 by Neil Chatfield
Painfully slow,prescription may be ready if you leave it 2 weeks.
April 2023 by Phil Morris
Had to return several times to collect. Seem to have lots of staff working but they don't get the prescriptions out in a timely manner. Lots of dissatisfied people in the store waiting for longer than should be necessary. Staff don't seem to be interested in customer service.
February 2023 by Stephanie Barber
Yet another time I'm stood outside in the cold with a baby as they are still closed 20 minutes after their supposed opening time. I don't think I have ever been there where they opened on time
January 2023 by Garth Barnard
Painfully slow service.
January 2023 by Gareth Watson
This is the worst chemist i have ever used. Today i was kept waiting 10 mins just to be served at the counter then another 20 for my medicine at which point i gave up and left, this is a joke. People came in after me and got served before me, no apology no sense of urgency, no respect for the customer. I will be taking my business elsewhere in future
December 2022 by Daniel O'Connell
Awful service. They snatch prescription out of your hand and expect you to read their mind whilst you wait for up to 20 minutes sometimes to be told its not in stock.
October 2022 by tom goddard
Told prescription will be 15/20min wait. 1hr 10 mins later got prescription. Very poor service.
August 2022 by Gareth Watso6n
This is the worst chemist i have ever used. Today i was kept waiting 10 mins just to be served at the counter then another 20 for my medicine at which point i gave up and left, this is a joke. People came in after me and got served before me, no apology no sense of urgency, no respect for the customer. I will be taking my business elsewhere in future
June 2022 by Stewart Manley
Used to be good but now slow, and getting slower. Excuses, surly, and rude. I order my prescriptions eight working days in advance and still they're not picked and I often have to come back for medicines not ordered in time. Just not good enough.
