February 2024 by Laura Tomasi
Shout out to the girl at the post office on Wednesday 31st at 5:15. She was on her own and there was quite a long queue! She did great:)
February 2024 by Martin White
Good service
December 2023 by Emilio F
Good selection but usually out of stock of many items unfortunately
October 2023 by lottien550
Popped in for a bite before work and noticed that it was filled with dirty tables which made me want to take away as i went to get my tuna sandwich i noticed a pair of scissors just lying there as i gave it to the guy working he looked completely clueless, once my food was cooked they picked it up with their hands!! and just shoved it in the packaging so when it came to eating it, most of the tuna and cheese was stuck to the top and it was not enjoyable. I wish I went back to complain and get my money back but I just didn't have time by then
September 2023 by James May
Never answer the bloody phone
July 2023 by Beth R
Great selection of books, stationary and magazines. Easy to locate items and the staff are friendly, especially the woman who served me upstairs.
June 2023 by HiImTrevor91
This place is the reason I now have a hatred for coffee I visited here once and most likely never again I had waited in a long queue when finally managing to see the person behind the counter I was shouting at by a group of angry teenagers who I had annoyed after cutting in line and they were angry and I meant angry I politely told the "leader" of the group and he was cross I was like who are you and he looked me dead in the eyes and said you are an ***hole and I was thinking you rude little boy you should go on the naughty step he was upset because he couldn?t get his cappuchinoh or whatever it's called anyway I didn't even order a coffee I just walked out and shouted hay who's bike is this it wasn?t there witch was embarrassing if you like coffee and a annoying teen less world don't come here
January 2023 by Luke Walther
Trash service; asked if they had chess, employee said no. Went upstairs, they had chess.
December 2022 by keith fox
Words evade me that I can use to describe the lack of customer care in this store. I have a disability and tried to call the store to see if they had an item in, no answer on all four attempts .So I travel to the store and ask a floor staff member who responded, over there somewhere. I asked to see the manager, I waited and waited for 20 minutes.I then called head office, auto answer with new number, I called the new number which gate me an email address.For a company that was driven to almost administration you would think they would be fine tuning there services but no,This business does not deserve to survive and to be honest I don't care if it does.
September 2022 by Olly Gronau
Good selection of books and magazines.
August 2022 by Road61688746354
Terrible. We could not bring ourselves to order a drink due to the strong smell of urine from across the other side of the shop. Premium prices for an extremely dirty and unhygienic branch, I expected more from Costa, especially at a York branch.
May 2022 by craig mcguinn
Quite frankly appalled at my recent visit here. Shop felt like an obstacle course to move around, staff nearly nowhere to be seen in such a big shop. Spent a fair while waiting at self services, I'm older so new to this generation of technology and needed assistance. Never received it. Left with what I came in with, nothing. :(
November 2021 by Dana James
I cannot state how disgusted I am with this shop right now. As a disabled person, trying to buy granddaughter a knitting kit, I travelled from my village to York. When I arrived at the shop (4.45pm), no shop assistants around. After a long search, I found out be and asked for help. She pointed me upstairs, which I went to. The counter says someone is around, but after searching the entire top floor and calling out, no one was up there. I telephoned the shop 3 times, but no one answered the phone. So, I went back downstairs to find another person. No one could be found. Went to the tills, with My phone still ringing and asked for the manager. Couldn?t locate manager, but the full assistant did end my telephone call, without even answering it.The manager came, she said she?s not allowed to take calls, even if she isn?t busy and just standing around. The manager also said that she has no staff, because people no longer want jobs, that entail leaving the house. She said it wasn?t her fault that there is no staff to answer phones or facilitate customers. I love the fact that the manager holds NO responsibility for the running of her shop ?My email keeps coming back as failed. Please check your email address, as that one don?t work!
September 2021 by W6416FJpaulinem
I have never been in a Costa as dirty as this one the table was sticky and the toilets were disgusting, you couldn?t wash your hands properly as the tap was hanging off . It was very poor as nowadays you expect cleanliness of the highest standards especially in the toilets. The staffs clothing didn?t look much better either. I?ve given it the name Costa - la-covid .
July 2021 by Syra Ahmad
Lovely selection of wildlife and landscape photo cards, stationary and books.
